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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

Overview
Employees
Reviews
Vehicles
4.7
1,493 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,493 reviews

December 22, 2023

The car was said to have gone through a 100 point inspection by the dealership to assure that it was a quality car. 2 tires were bald on the back. Staff said service checked them and ok. Local tire n More

by 2017 silver bullet Q7
Recommend Dealer
No
Employees Worked With
Kaitlynn Grubb, Kaitlynn Grubb
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Dec 26, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

2017 silver bullet Q7, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have.

December 21, 2023

The dealership has kind workers and is always fast with their service Just a little pushy with their surveys. More

by tracymesser
Recommend Dealer
Yes
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Dec 26, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

tracymesser, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 21, 2023

Excellent, prompt, friendly services. The service department seemed knowledgeable and did just what I wanted done. More

by nanaray
Recommend Dealer
Yes
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Dec 26, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

nanaray, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 20, 2023

Disappointed Spent 500. 00 car still not repaired. Car still making same noise. Rattle under car. More

by EDANDTONIHOPPE
Recommend Dealer
Yes
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Dec 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

EDANDTONIHOPPE, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 19, 2023

After taking the truck to another local dealership, autostar handled the repair very promt & professionally. More

by CMI_MASONRY
Recommend Dealer
Yes
Employees Worked With
Isaac
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Dec 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

CMI_MASONRY, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 19, 2023

It was easy to make an appointment. Entire was focused on the customer. My Ram is running great! More

by rudyshirley1
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 20, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

rudyshirley1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 19, 2023

I brought my vehicle in months ago for an oil leak. They inspected and said there was no oil leak. I came in the other day for an oil change, and was told I have a very large oil leak. Not news to me. More

by nikkihancock22
Recommend Dealer
No
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Dec 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

nikkihancock22, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 19, 2023

The service I had that day was fine but we just got back from a cruise where the port lot had flooded while we were gone due to historic rainfall and flooding. Requested an appointment to have it looked ove More

by BLUEMTNJEN
Recommend Dealer
No
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Dec 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

BLUEMTNJEN, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 19, 2023

I was told to schedule an appointment to have a recall repaired. I showed up and the parts were not in More

by jimmy1010
Recommend Dealer
No
Report | Print
Dec 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

jimmy1010, Thank you for your feedback on your recent experience at Autostar USA. We apologize for any delays you encountered with car parts for your vehicle. It's important to note that there is currently a national delay affecting the availability of car parts for Stellantis vehicles, which has impacted our service timelines. We appreciate your understanding during this challenging period. We're actively working to minimize any inconveniences and ensure a smoother experience moving forward. If you have any further questions or concerns, please reach out to us directly at 828-452-2841. Thank you for choosing Autostar USA. We value your business and look forward to serving you better in the future.

December 18, 2023

I've already reported the issue I had. I left the shop and my check engine light came on necessitating a return and a wait. More

by hankrifkin
Recommend Dealer
No
Employees Worked With
Issac Riffe
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Dec 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

hankrifkin, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

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