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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,493 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,493 reviews

March 15, 2024

Honestly I don’t know what happened since I sent a review yesterday. The real hero of my satisfaction is Cody Beane! He is beyond fabulous! He has set the bar of customer service so high that other dealer More

by Fiat Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Beane
Mar 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

FIAT GIRL, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us. Welcome to the Autostar Family!

Mar 18, 2024 -

Fiat Girl responded

Auto Star located in Waynesville NC has earned my trust and respect after utilizing them prior to this visit, and my interaction with Cory Beane’s direction and assistance has been consistently efficient, warm and professional each and every step of the way. He has made my journey completely stress free, and confident with their services. This says miles about their performance and dignity, and as rare as this might be has left me with a lasting impression that can not be challenged. They have proven themselves worthy of my trust, and respect. I stand firmly and confidently in my opinion of this dealership that I made the right call to utilize their level of excellence. I believe they have earned this evaluation. Thank you for the kind response, and for taking the extra time to express your gratefulness when I am the one that is truly grateful for this outcome. Kindest Regards, Nancy Brennan

March 15, 2024

They worked so hard to get me into a new vehicle. Great customer service here More

by t_love_98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Swafford
Mar 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

t_love_98, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 12, 2024

When We arrived for our scheduled appointment on our 2022 Jeep Renegade's Oil Change We were immediately met with wonderful service. After waiting in the service waiting area our service person came to let u More

by simplycherokee1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady who took care of us i believe her name was Traci Massie.
Mar 14, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

simplycherokee1954, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

March 11, 2024

They didn't have a clue on how to get my Texas Registration done didn't even send the right amount of money to the tax office plus I had to send another piece of paper to the tax office witch cost More

by w.schuch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jenni Rish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Frattini
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

w.schuch, We sincerely appreciate you taking the time to share your experience at Autostar USA. Your feedback is vital in helping us improve our services. We understand that financial matters are of utmost importance, and we apologize for any confusion that may have arisen. Please know that we are committed to ensuring accurate and transparent transactions for all our customers. If you have any further questions or would like to discuss your concerns, we are here to assist. Please feel free to reach out to us directly at 828-452-2841. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

March 11, 2024

Everyone from the salesman on up worked hard as a team to make sure our vehicle needs were met! More

by Vickiledford4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Swafford
Mar 11, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Vickiledford4, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 10, 2024

I liked the friendly courtesy welcome I received the day I stopped to see their selection of trucks. The 3 fellow workers were informative to the questions I asked. More

by gloriakpanther
Recommend Dealer
Yes
Employees Worked With
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

gloria, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 08, 2024

The dealership is well organized and customer focused. Service is efficient and effective. The waiting area is clean and comfortable. WIFI is a plus. More

by twnicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camren Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

twnicholas, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 07, 2024

Great sales team. Would recommend. Will be a repeat customer - I am happy with the service and purchase. More

by Ddarnell56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Ddarnell56, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 03, 2024

Kaitlyn did a great job staying on top of things And the finance guy explained everything very well. More

by Sbenson68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Grubb
Mar 04, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sbenson68, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 29, 2024

The place was very clean I really liked that they had hand Sanitizer available to use. Nathan was very nice and patient with us as we navigated through the process of getting a vehicle which I know was e More

by Marcelena Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Marcy, We're absolutely delighted to hear that we exceeded your expectations! Thank you for your glowing review. It was a pleasure serving you, and we're grateful for your appreciation. We're committed to providing exceptional service and look forward to delivering it again in the future! Welcome to the Autostar Family!

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