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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,493 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,493 reviews

March 28, 2024

Service dept. was amazing. Nice and helpful. Got my car in before the scheduled appointment and was ready to go not long after. More

by Monica Lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Monica, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 26, 2024

Ben has made the buying experience the best it can possibly be would recommend to anyone More

by dunncorey848
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Swafford
Mar 28, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

dunncorey848, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 24, 2024

The manager that gave of figures threw in a quote with warranty without mentioning it. Caused stress that wasn't necessary...and then told us our payment would be more than we had calculated... But overal More

by billnagle6900
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

billnagle6900, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 24, 2024

Straight to the point and honest car dealership with nice employees. I would go back. More

by rachelawhite08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

rachelawhite08, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 23, 2024

From beginning to end it was full of frustration. Took it to another place for repairs. More

by ZANDER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person not listed
Mar 25, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Zander21, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

March 22, 2024

Had what i was looking for very nice people clean place would encourage others to come to that place to get a vehicle More

by Carolinagirl2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Smith
Mar 25, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

carolinagirl2424, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 21, 2024

Brian Sullivan at AutoStar jeep is an excellent customer service rep. He takes initiative, listens to your issue and truly wants to problem solve. He had the required patience to follow through multiple tim More

by JUDEAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Judeast, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

March 19, 2024

Very helpful and courteous. I will do business here again. They went above and beyond More

by Mintzlynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Porter
Mar 20, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Mintzlynn, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 18, 2024

Very helpful. Great experience Answered all questions. Very respectful. Very professional.. great selection of cars. Nathaniel Patrick and Dale Hollifield are g More

by impressive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

impressive. Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

March 15, 2024

Great communication and attention to detail from service team and dealership management. 2nd Jeep and always excellent service. More

by DAVIDDUNAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Cheary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Coval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Dunwoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liam Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Coval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camren Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Edney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David - service writer
Mar 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DAVIDDUNAVIN, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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