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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,526 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,526 reviews

May 18, 2024

They where very informative and professional. They took there time with all they information and made sure we understood More

by gibsontori7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Porter
May 20, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

We're glad to know you found our team at Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville informative and professional. We always strive to ensure our customers understand all the details. Thanks for your review!

May 18, 2024

I had a last minute issue with my tires and they were able to work me in and fix the problem. More

by TGHASKETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know name.
May 20, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

We really appreciate you taking the time to leave Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville this awesome review, thank you!

May 16, 2024

Service went smoothly and my vehicle was ready the day of. Service advisor was very friendly and listened to my concerns. More

by Steven Kilby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Steven, we're glad to know your service experience at Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville went smoothly and our team was able to address all your concerns. Thanks for the positive feedback!

May 13, 2024

Getting in the truck was easy, staying in the truck seemed harder. I had to go back twice, over the course of a week, to sign paperwork they had forgotten, or to provide proof of something, after I alr More

by Disgruntled patron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Bensch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Porter, Devin Smith
May 13, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Anonymous, We appreciate your feedback regarding your recent experience at Autostar USA. Your insights are essential in our ongoing commitment to provide exceptional service. We sincerely apologize if you felt that our level of professionalism did not meet your expectations during your visit. At Autostar USA, we consider professionalism a cornerstone of our operations, and we deeply value the trust you place in us. Your comments have been taken to heart as we continually refine our customer interactions. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to reach out to us directly at 828-452-2841. We are dedicated to ensuring your satisfaction and addressing any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

May 13, 2024

We were visiting from out of town and had an issue with our vehicle. Traci Massey went above and beyond to help us out. From the moment we arrived until the work was complete, we were kept up to date abo More

by lazylarrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traci Massey
May 13, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

lazylarrys, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

May 13, 2024

I've been a regular at your dealership for fifteen years now--even before it became AutoStar, and the service and outstanding treatment I receive by both my service advisor, Brian, and my preferred usual te More

by NCNATURALHIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Coval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Coval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

NCNATURALHIGH, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

May 12, 2024

They was amazing, wasn’t trying to push a vehicle on me. Great team their More

by calebreeves12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

calebreeves12, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 10, 2024

Clean very kind knowledgeable and worked with me 100% worth my time to visit treated with excellence More

by mojojes28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Smith
May 13, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

mojojes28, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 10, 2024

Couldn't fix our 2022 Jeep and had to purchase a new vehicle not happy More

by andrew@mwiinc.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

andrew@mwiinc.net, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

May 09, 2024

Nathan and Ryan did an amazing job getting me into a newer vehicle and listened to what I was looking for. More

by swk5788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

swk5788, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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