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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
Waynesville, NC
1,393 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs.
Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process.
Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online.
Come see why AutoStar of Waynesville is Worth The Drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,393 reviews
June 13, 2015
Joy Ride in Customer Car I had these guys work on my 2015 Challenger Scatpack to fix a harness that surrounded the wires for the moonroof. I documented my miles, took a pictur I had these guys work on my 2015 Challenger Scatpack to fix a harness that surrounded the wires for the moonroof. I documented my miles, took a picture of my odometer, and noticed that my car was driven 16 miles. I understand the car may be driven around the shop, or from garage to garage, but not 16 miles. I am so disappointed in this dealership and the quality of dodge vehicles. The most incredible part is the way service and the manager handled the situation by implying my car had to be driven that distance to replace a harness surrounding wires for the moonroof. When I asked the manager why my car was driven 16 miles, he replied with "I don't know what to tell you, what do you want me to do about it?". Unless you want your car abused, I would suggest another dealership for maintenance and repair. More
by AnthonyG17
Employees Worked With
General Manager & Service Manager
Helpful December 26, 2012
I received a very rude response to a question about repairs to my Jeep. I was told 'Don't ask us, ask Google.' I have had my Jeep serviced there on several occasions, but my business will be going else repairs to my Jeep. I was told 'Don't ask us, ask Google.' I have had my Jeep serviced there on several occasions, but my business will be going elsewhere from now on. My advice is take your money somewhere else. More
by degvoidl3
Employees Worked With
Josh Bales
June 02, 2012
When an offer is put in front a customer, it's not good business practice to withdraw that offer 90% into deal. I have never before in my life negotiated a deal at a car dealership, agreed to offer just to business practice to withdraw that offer 90% into deal. I have never before in my life negotiated a deal at a car dealership, agreed to offer just to have it pulled off the table at the last minute. More
by monfort
Employees Worked With
Jason
