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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
Waynesville, NC
1,492 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs.
Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process.
Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online.
Come see why AutoStar of Waynesville is Worth The Drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,492 reviews
January 05, 2019
Excellent Service I just took our Jeep Cherokee in for an oil change and found out there was a manufacturer update needed to our car! They also rotated our tires and re I just took our Jeep Cherokee in for an oil change and found out there was a manufacturer update needed to our car! They also rotated our tires and replaced a missing rear wiper blade. All was done in less than 2 hrs! I was able to wait in their excellent customer service area. They have a large flatscreen mounted, comfortable chairs, vending machines, and coffee. There were about 8 customers there waiting as well! We were all happy and pleased with the service we received! This is the only place I ever take our car. We bought it new from them in 2014! They are the absolute best in sales and service! More
by AndreaGMann
Employees Worked With
Sean Cash
January 03, 2019
The best experience starts with a firm handshake! Outstanding customer service from starting with the internet sales specialist Brooke, to salesmen Rand and Dale all the way through with the options a Outstanding customer service from starting with the internet sales specialist Brooke, to salesmen Rand and Dale all the way through with the options and financial process. It's a great place to deal with on a professional level. Brooke, Dale, and Rand could not have been more helpful with the purchase of our Camry and Silverado vehicles. They are knowledgeable, personable, and along with Dan in finance, couldn't have made this purchasing experience any better. From the moment we walked in till we got in our new car and truck we were treated very well. Our new vehicles will be a great fit for our evolving lifestyle. The best experience starts with a firm handshake and a welcoming smile! We got both from the get go here at AutoStar of Waynesville. Rick Chandler, GM, even came out to congratulate us on our purchases, as well as discuss our mutually favorite college football team! These were the first two vehicles that we have purchased at AutoStar of Waynesville and will certainly not be our last. If you are looking for a stress free buying experience, this excellent team at AutoStar of Waynesville will not disappoint! Go see Rand or contact Brooke online- you will not be disappointed. RTR More
by rolltidewnc
Employees Worked With
Other Employees :
Rand Johnson, Dan Schlitt
January 01, 2019
Welcoming Experience John was very helpful. He knew the answers to my questions and if he didn't, he would find them. He made car buying pleasant. John was very helpful. He knew the answers to my questions and if he didn't, he would find them. He made car buying pleasant. More
by Ginger Hollar
January 01, 2019
Shopping experience Jenni and Dale made it a pleasant shopping experience while I was looking for a new vehicle. I would definitely Recommend Auto Star of Waynesvil Jenni and Dale made it a pleasant shopping experience while I was looking for a new vehicle. I would definitely Recommend Auto Star of Waynesville to anyone looking to purchase a vehicle. More
by Elwood
December 31, 2018
New car experience This was a very pleasant buying experience. Brandon, Dan and Dale were very nice and very professional. They were never rude or pushy with us in anywa This was a very pleasant buying experience. Brandon, Dan and Dale were very nice and very professional. They were never rude or pushy with us in anyway. More
by PLSquirrell
December 28, 2018
Great experience! I had a wonderful experience and the staff was very accommodating to me and my son while our car was being fixed. Very fast service I was in and out a I had a wonderful experience and the staff was very accommodating to me and my son while our car was being fixed. Very fast service I was in and out and everyone was friendly. More
by Jess1323
Employees Worked With
Deatra Soop
December 27, 2018
Our experience was awesome with this dealership. Our experience with this dealership was awesome. Our sales person Brandon was so helpful as was Dan & Dale. We were treated with respect and all optio Our experience with this dealership was awesome. Our sales person Brandon was so helpful as was Dan & Dale. We were treated with respect and all options were explained to us. More
by PLSquirrell
December 24, 2018
Helpful & Friendly Staff Had a great experience, very helpful and friendly staff. Especially from a lady named Deatra! Thank you so much!!! I Will be back!! Keep up the good Had a great experience, very helpful and friendly staff. Especially from a lady named Deatra! Thank you so much!!! I Will be back!! Keep up the good work! More
by Pamfrady29
Employees Worked With
Deatra Soop
December 21, 2018
Oil Change and Anti-freeze Test I was greeted with enthusiasm and interest in what I had come to the dealership for. I was processed and the work was done in a little over a half ho I was greeted with enthusiasm and interest in what I had come to the dealership for. I was processed and the work was done in a little over a half hour. More
by Nancy
Employees Worked With
Will Jackson
December 18, 2018
Wonderful Experience! John and Dale were both very wonderful to work with! Knowledgeable, honest, and very friendly! Neither of them were pushy, they listen to what you are John and Dale were both very wonderful to work with! Knowledgeable, honest, and very friendly! Neither of them were pushy, they listen to what you are looking for! I highly recommend both of them!! :) More
by Bcope0710
