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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
Waynesville, NC
1,516 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs.
Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process.
Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online.
Come see why AutoStar of Waynesville is Worth The Drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,516 reviews
March 16, 2019
Walked in fearful and walked out thankful An unexpected death of my husband made a lot of things left done alone. Had wonderful support from calling Brooke to leaving Caleb in style! An unexpected death of my husband made a lot of things left done alone. Had wonderful support from calling Brooke to leaving Caleb in style! More
by Carolinagirl
Employees Worked With
Other Employees :
Cant remember name of man that introduced kaleb. He was sooo awesome, Dan Schlitt, Kaleb Gulley
March 16, 2019
Customer Service This is my 3rd Jeep I’ve bought from Auto Star Waynesville NC. Customer Service PRICELESS!!! Brandon Lance (Salesmsn) was able to get me the Jeep Wran This is my 3rd Jeep I’ve bought from Auto Star Waynesville NC. Customer Service PRICELESS!!! Brandon Lance (Salesmsn) was able to get me the Jeep Wrangler Within a day. Please ask for Brandon if you visit Auto Star and I promise you you want be disappointed. MDF More
by Mel
Employees Worked With
Brandon Lance, Dan Schlitt
March 13, 2019
John was amazing! John greeted us immediately at the door, and worked with us throughout the day to find the perfect family vehicle. He was friendly, warm, and I enjoye John greeted us immediately at the door, and worked with us throughout the day to find the perfect family vehicle. He was friendly, warm, and I enjoyed conversations about his family, musicianship and pet dalmatians. Didn’t try to talk me into anything I did not want or couldn’t afford. Highly recommend him! More
by cdubr04
Employees Worked With
John Buckner
March 13, 2019
Amazing team went above and beyond! Deatra, Bob and the rest of the staff went above and beyond to help me get my car started! I was frantic when I couldn't get my truck to start. It was Deatra, Bob and the rest of the staff went above and beyond to help me get my car started! I was frantic when I couldn't get my truck to start. It was a new used truck and my first week driving it. I called the dealership and I was provided amazing service from the beginning until the end! I was walked through a few steps to triage the vehicle and when it still wouldn't start, they immediately arranged for someone to come to me with a jump box. To my relief, it started right up! Deatra stayed in touch with me through the entire experience! I was pleasantly surprised with the service provided. I am a forever customer! More
by Cbhockman
Employees Worked With
Bob, Deatra Soop
March 10, 2019
Very helpful Overall we left happy and with a new ride. We had originally made and appointment to look at a specific car, but when we arrived it had already sold, Overall we left happy and with a new ride. We had originally made and appointment to look at a specific car, but when we arrived it had already sold, which we knew could happen. But kaleb and dale were very helpful in getting us and even better deal More
by Cdani
Employees Worked With
Other Employees :
Dan Schlitt, Kaleb Gulley, Kaitlyn Constante
March 10, 2019
Great experience. Worked with John and Brooke. Both very easy to deal with and responsive to my needs. I would definitely recommend the dealership to others and speci Worked with John and Brooke. Both very easy to deal with and responsive to my needs. I would definitely recommend the dealership to others and specifically John and Brooke More
by Mark77!
March 08, 2019
Jenni is awesome Jenni takes the time to look at your options and help you work out a plan. We had been to another dealer that morning and he more or less send us away Jenni takes the time to look at your options and help you work out a plan. We had been to another dealer that morning and he more or less send us away. But not at autostar, they work with you and treat you with respect. More
by Mlconn_rn
Employees Worked With
Jenni Rish
March 07, 2019
Above and Beyond Kaleb Gulley is an outstanding salesman who went above and beyond to help us find the right car for us. He is honest, which is sometimes hard to find Kaleb Gulley is an outstanding salesman who went above and beyond to help us find the right car for us. He is honest, which is sometimes hard to find in a Car Salesman. I would recommend Kaleb to anyone looking for a new or used car. Rick Chandler was so welcoming and showed us around the dealership while we waited for Kaleb to finish up with another customer. (Kaleb is apparently a popular salesman!) More
by StephK1986
March 06, 2019
Fantastic! This dealership worked quickly and efficiently to get me into my new "mom" car! They worked with my preferences and made sure I was absolutely comfort This dealership worked quickly and efficiently to get me into my new "mom" car! They worked with my preferences and made sure I was absolutely comfortable with everything. My rep also took the time to help me pair my phone to my car. I absolutely recommend this dealer for all of your needs! They are FANTASTIC! More
by Hope15
Employees Worked With
Tim Nikkel
March 06, 2019
very friendly customer service Very friendly, understandable of what i was looking for in my budget.The salesman John was friendly, went above and beyond to help me and my daughter Very friendly, understandable of what i was looking for in my budget.The salesman John was friendly, went above and beyond to help me and my daughter of what we was looking for,stayed late trying to get us fixed up on a budget that I gave him. Thanks John! More
by sette72
