AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Very helpful Overall we left happy and with a new ride. We had originally made and appointment to look at a specific car, but when we arrived it had already sold, Overall we left happy and with a new ride. We had originally made and appointment to look at a specific car, but when we arrived it had already sold, which we knew could happen. But kaleb and dale were very helpful in getting us and even better deal More

Great experience. Worked with John and Brooke. Both very easy to deal with and responsive to my needs. I would definitely recommend the dealership to others and speci Worked with John and Brooke. Both very easy to deal with and responsive to my needs. I would definitely recommend the dealership to others and specifically John and Brooke More

Above and Beyond Kaleb Gulley is an outstanding salesman who went above and beyond to help us find the right car for us. He is honest, which is sometimes hard to find Kaleb Gulley is an outstanding salesman who went above and beyond to help us find the right car for us. He is honest, which is sometimes hard to find in a Car Salesman. I would recommend Kaleb to anyone looking for a new or used car. Rick Chandler was so welcoming and showed us around the dealership while we waited for Kaleb to finish up with another customer. (Kaleb is apparently a popular salesman!) More

Fantastic! This dealership worked quickly and efficiently to get me into my new "mom" car! They worked with my preferences and made sure I was absolutely comfort This dealership worked quickly and efficiently to get me into my new "mom" car! They worked with my preferences and made sure I was absolutely comfortable with everything. My rep also took the time to help me pair my phone to my car. I absolutely recommend this dealer for all of your needs! They are FANTASTIC! More

very friendly customer service Very friendly, understandable of what i was looking for in my budget.The salesman John was friendly, went above and beyond to help me and my daughter Very friendly, understandable of what i was looking for in my budget.The salesman John was friendly, went above and beyond to help me and my daughter of what we was looking for,stayed late trying to get us fixed up on a budget that I gave him. Thanks John! More

No mre stress Loved my little convertible but it was way past time to make a change. John couls not have been more helpful..... unless hehad made my Prius red, Try Loved my little convertible but it was way past time to make a change. John couls not have been more helpful..... unless hehad made my Prius red, Try them and you will see that I am right. More

Amazing dealership. Amazing staff! Tim was our sales man and even though I don't have perfect credit he was able to find me an amazing vehicle for an amazing deal! I litteraly drove all Tim was our sales man and even though I don't have perfect credit he was able to find me an amazing vehicle for an amazing deal! I litteraly drove all over Waynesville and Asheville looking at vehicles and talking to people for 2 days only to come back to the first place I went to and get a more amazing deal that the one I was originally looking at! More

Last Minute Monday. Painless and Pressure-Free. John was fantastic to work with! Both personable and easy going, John listened to what I was looking for and did not try to push anything I wasn't pre John was fantastic to work with! Both personable and easy going, John listened to what I was looking for and did not try to push anything I wasn't prepared to pay for (like other dealerships had). He showed me the car I was looking at online on a Saturday. He let me take a longer test drive and answered questions I had about available car parts, safety features and more. Once I found a vehicle in Sylva I wanted, he got it to Waynesville in the same day! Late on a Monday afternoon (The SAME day I asked if they could get it from Sylva) him and Dan worked together to find me financing options that worked for me. Dan answered every question I had, and since it was my first time ever financing a vehicle, I had quite a few. I drove the vehicle home that night! Thursday, they allowed me to bring it in for some final sprucing up and my 2013 Hyundai looks brand new (everyone in my family has commented on how they cannot believe it isn't new). HUGE thank you to John, Dan and the whole Waynesville Autostar team! More

Exceptional service by helpful personnel My friend and I were visiting Waynesville in September, 2018. After a fill up,.his jeep eould not start. We were towed to the above facility and all s My friend and I were visiting Waynesville in September, 2018. After a fill up,.his jeep eould not start. We were towed to the above facility and all staff we came in contact with were extremely helpful and polite. Parts had to be ordered so we had to extend our visit by another day. Luke, Esteban and Chrissy eere the.people working with us. Chrissy even arranged a vehicle rental for us at no charge. The jeep was repaired and we continued our trip. We were both from out of state and sometimes it's hard to find competent dealers. when you don't know an area. We highly recommend this dealership for honesty and quality work and excellent customer service. More