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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,567 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,567 reviews

August 15, 2024

Everyone was great. Jeep is in great condition. Sales process went very smooth, would return for another car. More

by Tim Jabaley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Russell, Chance Porter
Aug 26, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Tim, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 15, 2024

Unlike our previous experience, once they had our vehicle ( jeep JK) they were very unresponsive and kept it 14days..had to call numerous times, very rarely got a live person, left messages, no text More

by abull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Sullivan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

abull, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

August 14, 2024

Well knowledged in vehicles, professional environment, and willing to explain each step in each great detail! More

by Jacobc541
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Bensch
Aug 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Jacobc541, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 13, 2024

Easy to find and contact, they are very informative on the situation. They are also very friendly. More

by sshelton09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Cheary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Dunwoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Coval, Joseph Edney, Carissa Hammond
Aug 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

sshelton09, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 13, 2024

Although it took a little while because they had no diesel mechanic at first, they seem to be very thorough and Was able to find a Loner car for me through Enterprise. They were efficient and informati More

by ALTEDDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron. 5 stars
Aug 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ALTEDDER, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 13, 2024

Dealership is always friendly as is the service department. Service is done quickly and efficiently. More

by JJWARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

JJWARD0, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 10, 2024

The reliability of Auto Star service is 'Kuma Matata' from "Lion King" which means 'No Worries!" They fixed my van. They ALWAYS get my vehicle fixed when I take it over. We left the van over the weekend More

by ruththompson68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who the mechanic was this time. Auto Star mechanics are always good so I don't worry.
Aug 12, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ruththompson68, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 07, 2024

Amazing to work with will help anyway he can. The company is great you feel welcomed when you pull up. Definitely will recommend him to anyone. More

by Rissiecup2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Bensch
Aug 08, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Rissiecup2000, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 07, 2024

My personal salesperson, Giovanni Dacosta, was outstanding. He was quick to meet me on the new car parking lot when I arrived and he provided accurate information about new cars on the lot. This m More

by larrysiefferman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

larrysiefferman, We're absolutely delighted to hear that we exceeded your expectations! Thank you for your glowing review. It was a pleasure serving you, and we're grateful for your appreciation. We're committed to providing exceptional service and look forward to delivering it again in the future! Welcome to the Autostar Family!

August 07, 2024

SALES MGR WAS SUPERB HE IS A ASSET TO YOUR COMPANY MAX P DUNCAN & SALESMAN ALSO More

by MAX43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MAX43, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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