AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Friendly and helpful staff I had a bad experience at another dealership and I went to Auto Star Waynesville for help. Everyone was very professional and straightforward. I will I had a bad experience at another dealership and I went to Auto Star Waynesville for help. Everyone was very professional and straightforward. I will definitely be going back there for future vehicle needs. More

Road Force Balance Very helpful and professional. Quality and work done in a timely manner. Always come here for services and work. Awesome people and mechanics. Would r Very helpful and professional. Quality and work done in a timely manner. Always come here for services and work. Awesome people and mechanics. Would recommend to anyone. More

Highly recommend The nicest people who will work with you and take great care of you.MUCH better than any other Jeep dealerships. Amazing staff! Ty Caleb Griffin The nicest people who will work with you and take great care of you.MUCH better than any other Jeep dealerships. Amazing staff! Ty Caleb Griffin More

Great Easy and painless, great service on getting us the 2012 Dodge Ram 1500 thanks John keep up the good service and the good work again thanks. Easy and painless, great service on getting us the 2012 Dodge Ram 1500 thanks John keep up the good service and the good work again thanks. More

Deatra never disappoints. Deatra always makes sure I am well taken care of as well as my vehicle. She always manages to have a great smile on her face while doing it, too! Deatra always makes sure I am well taken care of as well as my vehicle. She always manages to have a great smile on her face while doing it, too! More

Great place to buy Everyone with spoke with was so friendly and extremely helpful. We had a wonderful experience throughout the whole process. Will definitely come back Everyone with spoke with was so friendly and extremely helpful. We had a wonderful experience throughout the whole process. Will definitely come back if we are ever in need of another vehicle! More

Got us the car we wanted! My husband and I are expecting a baby in March and I was driving a 2018 Rubicon that I adored and chose to purchase a Jeep Cherokee, Brooke and Manny My husband and I are expecting a baby in March and I was driving a 2018 Rubicon that I adored and chose to purchase a Jeep Cherokee, Brooke and Manny got me the car we wanted and needed. !!! Can’t wait to see how baby friendly it is ! More

Extra Mile Our sales rep, Michael, went the extra mile to meet our needs. He went above and beyond to make sure we were satisfied with our vehicle purchase. Than Our sales rep, Michael, went the extra mile to meet our needs. He went above and beyond to make sure we were satisfied with our vehicle purchase. Thank you so much! We will definitely recommend AutoStar Waynesville to our friends and family. More

Awesome Thank you so much it real was a pleasure buying my first new vehicle here. Hopefully in the future there will be more opportunities lol Thank you so much it real was a pleasure buying my first new vehicle here. Hopefully in the future there will be more opportunities lol More

Appointment Oil Change I've been a customer since 2010, I've always bought an oil change contract. Up until recently a customer could drive into this location and have an oi I've been a customer since 2010, I've always bought an oil change contract. Up until recently a customer could drive into this location and have an oil change and be on your way within 20-30 minutes. Not so now, I did as I always have done but was not told there was a new appointment policy requirement. On that day I was there 1 hour and 30 minutes. The next time I made the required appointment, I was there 1 hour and 15 minutes. Wow, I saved 15 whole minutes by making an appointment. There was an Express oil change, but no more even though there is a sign on the bay doors that indicate Express oil change... I don't know what happened but maybe this dealership should hire back the people who once worked for them to change oil, since they seemed to do a better job for the customer. If you make an appointment, the oil change should never take more than 30 minutes, if the dealership does not have a person that knows how to schedule then hire a new one. If the oil change people cannot change oil and top off fluids within 30 minutes hire new ones who can. I will not be purchasing another oil change contract, since I can go to any place and be in and out within 30 minutes. I will be purchasing a new vehicle within the next year, even though I love the dodge avenger, I will consider different vehicles and a different dealership. A long time customer is gone,,, car dealerships are on every corner. I have had every major vehicle recommended work done here as well but no more. I will take my money elsewhere More