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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,520 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,520 reviews

July 27, 2024

Bodacious experience, very friendly, good customer service. I would recommend this dealership to a friend More

by Jai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Swafford
Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Jai, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 27, 2024

Service was prompt, efficient and friendly. Got me in very quickly to prepare for a trip out of town. Felt like I got good value. More

by nanaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

nanaray, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 27, 2024

I was comfortable there. I really think Chance would have walked that lot with me all day if I wanted to, but I had a specific truck in mind. He showed me what they had. I d More

by Shelton.steven0930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Porter
Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Shelton.steven0930, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 27, 2024

With only one diesel mechanic, Autostar cannot offer timely service for diesel vehicles. I had my fuel lines repaired there 5 times in 90,000 miles with wait times averaging 2 1/2 weeks. The sales staf More

by HLIPHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Austin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Frattini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

HLIPHAM, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

July 26, 2024

Service was fast and they got me in on short notice! Service rep was very friendly and even came out with me to answer a question I had about my vehicle. More

by mark.jones540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Coval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

mark.jones540, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 26, 2024

Tyler is very professional and knowledgeable about the cars I looked at. He went above and beyond to make sure I got the right vehicle for my commute and that I got the best deal possible!!! Thank you Tyl More

by yogidabear74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

yogidabear74, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 26, 2024

They were great to deal with and was very up front with everything and I feel like I got a good deal!!! More

by tynen.pastorius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

tynen.pastorius, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 26, 2024

The service we received in the purchase of our new Surbaru was impeccable. Tyler and Dale were very patient and caring during our purchase. We recommend them both for your buying experience. When we More

by Isabelleciola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Isabelleciola, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 26, 2024

Gio was a fantastic salesman - taking the time to get us new trucks to test and being patient as we made a big purchase decision. More

by Brday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Brday, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 25, 2024

Gio was very helpful and friendly! Working with him was a positive and enjoyable experience. More

by melissa.grabiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

melissa.grabiel, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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