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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,624 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,624 reviews

May 11, 2025

Prompt friendly service, the car was ready very quickly and I got an appointment easily. Everything explained up front so no surprises. Facility is clean and staff knowledgeable. Brian was very helpful. More

by nanaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Nathan was wonderful. Overall great experience with exceptional service at auto star. I Would certainly recommend to others. More

by Oliviaeluther
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Excellent customer service. Employees are friendly , knowledgeable and professional. Prices are a little higher than others but service is also better. More

by roysapough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

The dealership was nice and clean and the facility was very professional. My salesman Tyler Evans helped me out a lot he stayed late 2 separate days so I could close the deal on the vehicle my wife and I More

by Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Mac, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 02, 2025

Tyler was so easy to work with and straight forward and to the point. He is the reason that we will be back to Autostar! More

by robertsmith3199
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

robertsmith3199, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 02, 2025

The experience was pleasant and efficient. Giovani was friendly and knowledgeable. After we called to inquire he followed up to see when I wanted to come in to see the Jeep. He made the pro More

by sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sachar Mcfadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

sharon, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 28, 2025

Dealers very friendly. Went out of their way to listen to what i was looking for and find ut More

by Aileenmoss941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Aileenmoss941, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 27, 2025

Every time I come in for an oil change or a problem I have always been super satisfied. I bought my jeep from Autostar and have had all maintenance done there from my lift to the tires. Great job!! More

by NATEDOG6728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

NATEDOG6728, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 26, 2025

A Oil changes shouldn't take 1 hour to do with a appointment. Mechanic didn't know anything about the car. Staff was not helpful at all. More

by colealanda27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

colealanda27, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

April 24, 2025

Everyone is great and polite greet you with a smile. They make sure you get to where you need to be. More

by Annatass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Cheary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Annatass, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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