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AutoStar Chevrolet of Waynesville - Service Center
Waynesville, NC
274 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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274 Reviews of AutoStar Chevrolet of Waynesville - Service Center
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August 18, 2025
Ron Russel in sales and Holly in service were and great team. They were kind and worked quickly to fix my problem. I appreciate their performance! team. They were kind and worked quickly to fix my problem. I appreciate their performance! More
by benfieldeden35gabesmom4055
Verified CustomerEmployees Worked With
August 13, 2025
Untrustworthy, made a lot of good promises but did not follow through with them. Purchased a used vehicle, was told it would be thoroughly gone over and inspected to make sure it was in great shape with n follow through with them. Purchased a used vehicle, was told it would be thoroughly gone over and inspected to make sure it was in great shape with no issues. Had vehicle one week and the Camshaft positioning solenoid went out, week 2 the thermostat went out now not even 4 weeks later the torque converter has to be replaced. That will cost over 3,800. Considering all the issues since the purchase of the vehicle it is very clear that it was not inspected or gone through before it was sold as promised. Completely disappointed with this dealership and do not recommend them. Communication has also been horrible! No one wants to answer a phone or address the situation. We feel as if we are and have been intentionally avoided. More
by dianaliner4281
Employees Worked With
August 13, 2025
Untrustworthy, made a lot of good promises but did not follow through with them. Purchased a used vehicle, was told it would be thoroughly gone over and inspected to make sure it was in great shape with n follow through with them. Purchased a used vehicle, was told it would be thoroughly gone over and inspected to make sure it was in great shape with no issues. Had vehicle one week and the Camshaft positioning solenoid went out, week 2 the thermostat went out now not even 4 weeks later the torque converter has to be replaced. That will cost over 3,800. Considering all the issues since the purchase of the vehicle it is very clear that it was not inspected or gone through before it was sold as promised. Completely disappointed with this dealership and do not recommend them. Communication has also been horrible! No one wants to answer a phone or address the situation. We feel as if we are and have been intentionally avoided. More
by dianaliner4281
Employees Worked With
August 03, 2025
Holly is a gem. She worked me into the schedule on short notice. I appreciate her accommodation. She worked me into the schedule on short notice. I appreciate her accommodation. More
by Gail
July 27, 2025
Very disrespectful. Acts as though he's better than not only his customers, but also his employees. Acts as though he's better than not only his customers, but also his employees. More
by RBF51
Employees Worked With
July 20, 2025
I had a 1:30 appointment for oil change and tire rotation.. I normally do not give bad reviews but I feel that the employees were put in a bad position by management.. after driving 25 miles for my rotation.. I normally do not give bad reviews but I feel that the employees were put in a bad position by management.. after driving 25 miles for my appointment I was told that they we're running behind. I was not the only customer that was stuck there for more than 2 hours.. from the sounds of it this is a common occurrence. To me this is not a good business practice. There were at least two other customers that were not happy with the time it took to receive their oil change. More
by mark.scott12588
June 23, 2025
I purchased 2 vehicles from this dealership and the experience was great. Thier customer service is second to none. Holly is awesome. experience was great. Thier customer service is second to none. Holly is awesome. More
by RANGERRICK551
Employees Worked With
June 15, 2025
Best dealership around. Sales and Service Departments are top notch and very personable. Thank you for providing me with the time and attention to detail during my visit. Sales and Service Departments are top notch and very personable. Thank you for providing me with the time and attention to detail during my visit. I will always call on you first for help. More
by PATCHAP6164
June 14, 2025
The entire staff has gone above and beyond every time I’ve been in for any type of service. Highly recommend I’ve been in for any type of service. Highly recommend More
by GEORGE@LIBERTYMGMTINC.COM
