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AutoStar Chevrolet of Waynesville

Waynesville, NC

4.6
889 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name. We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
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285 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 889 reviews

March 13, 2025

Work took too long to complete and could not get a commitment from Robert the service advisor as to when I’d get my vehicle back even though it was at the dealer from March 1st thru the 11th. On the More

by RVRSEAOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert, service advisor
Mar 13, 2025 -

AutoStar Chevrolet of Waynesville responded

We sincerely apologize for the frustration and inconvenience you experienced during your service visit. We understand how important clear communication and timely updates are, and we regret that we did not meet your expectations in this regard. Your feedback is invaluable, and we will use it to improve our processes. If there’s anything we can do to further address your concerns, please don’t hesitate to reach out to our General Manager Amy Edwards at 330-949-7539. We appreciate your business and the opportunity to make things right.

March 10, 2025

They were a pleasure to work with. Everyone was friendly and professional. Brandon was a pleasure to work with. When we went into Ron's office, he was quick, professional, and a pleas More

by lmcuthbertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

March 08, 2025

Everyone was super nice and the service was timely. I had no issues or problems with the appointment. More

by JILL_JONES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

March 02, 2025

Great experience! No pressure to buy; only great effort to accommodate my preferences. I dealt personally with my salesperson Brandon, and managers Heath and Ron. All More

by Carlabell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

March 01, 2025

Easy process, everyone was very friendly and helpful and everything with the transaction was clear and understandable. More

by carole_terrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

February 25, 2025

Everyone made the entire process as quick and easy as possible. Friendly and easy to work with. More

by tns2288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

February 23, 2025

Was very professional from the beginning and was very informative about all the vehicle that I looked at. More

by paula.legrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

February 22, 2025

I would recommend this dealer for your service needs. Everyone is so helpful and courteous. More

by Jenni Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Winsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

February 22, 2025

Good information. Understands what we needed to purchase. Salesman was helpful and courteous. Thank you. Would recommend others the see you. More

by patriciarodney47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

February 21, 2025

Took car multiple times and still not fixed, same issue and still want to charge More

by Samantha.hampton12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Mar 13, 2025 -

AutoStar Chevrolet of Waynesville responded

We’re very sorry to hear that your issue hasn’t been fully resolved. That’s not the experience we want for our customers, and we understand how frustrating this must be. We’d love the opportunity to make this right—please reach out to our general manager Amy Edwards at 330-949-7539 so we can take a closer look and work toward a solution. Your satisfaction is important to us, and we appreciate your feedback.

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