AutoSavvy Woods Cross

Great car. Good price. I was so nervous about getting a car from autosource but it was worth it. I originally saw the veichle at the woodscross location when it was moved t I was so nervous about getting a car from autosource but it was worth it. I originally saw the veichle at the woodscross location when it was moved to boise I decided to still get it. I was explained what had occurred with the car and my fear and nerves dissapeared. I took it to its official dealer and was informed there was nothing wrong with the veichle. Well there are many who I can name Sabrina v. Really helped in making my experience great. These guys have heart and although sometimes paperwork may not be the smoothest any where you go they make the ride bearable. I recommend thier service and cars great place. More

Customer service We had an issue with our vehicle after purchase that we needed guidance and help on, and Maria was quick to help in all the ways she could. We had an issue with our vehicle after purchase that we needed guidance and help on, and Maria was quick to help in all the ways she could. More

AutoSource Stands Behind Their Product I bought a car from AutoSource with a little trepidation because of the branded title. We loved the car, but when we took it to have fog lights adjust I bought a car from AutoSource with a little trepidation because of the branded title. We loved the car, but when we took it to have fog lights adjusted, it was discovered that some items of the rebuild had not been done completely or correctly. I spoke with Maria at customer support and she worked with me until it was evident they needed to check everything out. They took the car back to Woods Cross and left me a loaner that was comparable to my car while they investigated and then corrected the deficiencies and concerns. We just got the car back and we are well pleased with the result. My only suggestion would be to have the rebuild checked out before you buy. Maria and the service manager, Greg, lived up to AutoSource's advertised ideals. That's integrity. More

Not Trustworthy My experience with AutoSource was negative, unfortunately. I had been working with Matt Y. for two months on purchasing a vehicle. We shook hands on a My experience with AutoSource was negative, unfortunately. I had been working with Matt Y. for two months on purchasing a vehicle. We shook hands on an out-the-door price. After I left to get the cashier’s check, Matt texted me that his manager, Matt S. had raised my sale price by $1,300. I later found out that they sold the car within a couple of hours to someone else. After leaving a one star review, Jason R. reached out to me. I told him my experience, to which he apologized and admitted that what happened was wrong. He asked me for a second chance to earn my business, to which I agreed. He told me that Matt Y. would be in touch with me. After a week of no follow up, I contacted Aaron and told him I hadn’t been contacted. A couple of days later, I received an e-mail from Matt S. asking me why I was still trying to purchase a car through him and lecturing me on leaving a one star review. I was handed off to Katie, who followed up with me quickly. We talked about what I was looking for and was told that she would get back with me. I never received a follow up call. I felt that ASWC showed a lack of integrity in going back on their agreed sale price. I appreciated the follow-up and apology from Jason, but was disappointed that they were unwilling to make it right by offering a comparable price on a comparable vehicle. Even after asking for a second chance, I still felt like they blew me off. More

Damaged parts - Still dealing with these issues for 5 months I purchased a Rogue from AutoSource, and was promised that all parts that were damaged were replaced before the car was resold. After purchasing the I purchased a Rogue from AutoSource, and was promised that all parts that were damaged were replaced before the car was resold. After purchasing the vehicle, parts found with severe damage that were NEVER replaced were struts, underlining, dented/leaking transmission pan, cracked damaged/leaking radiator, ect. The have been unresponsive, though promising me that they would would reimburse for the cracked radiator for the last 5 months. They will promise to take care of it and call me back, but then not a return call. I have spoke them with this repeat of behavior at least 10 times and every-time a promise to take care of the issue. I have spoke to Jennifer, Maria, Makenzi and another person. They have little integrity in their word, and their follow-up. The promise on the front end of the purchase that ALL damaged parts are replace is not true. The Nissan dealer that I dealt with to repair the damages, said that there was no way that anyone could have missed the cracked radiator, or the damaged leaking transmission pan or the damaged struts and that the vehicle should never have been resold until those were repaired. The Nissan dealer documented everything that they saw on their invoices. I have used that documentation as well as pics for AutoSource, with promises from AutoSource that they would take care of the reimbursement for the cracked radiator that was replace. But 6 months later.... No reimbursement for the radiator. More

Could be 5 stars with more quality control of repairs. I've bought 3 vehicles from Auto Source. I really like the employees. From the sales reps to finance and the service department, they are all great. I've bought 3 vehicles from Auto Source. I really like the employees. From the sales reps to finance and the service department, they are all great. I would give 5 stars but each vehicle had a few things wrong that had to be repaired before they operated correctly. Nevertheless, I wouldn't hesitate to purchase another car or truck from this dealership. More

Please Learn From My Mistakes Please learn from my mistake. When you purchase the vehicle, the manufacture's warranty is void. They then push their aftermarket warranty. I didn' Please learn from my mistake. When you purchase the vehicle, the manufacture's warranty is void. They then push their aftermarket warranty. I didn't want to purchase a vehicle without a warranty, so I paid over $1,000 for the warranty. When it comes time to use it, you find out that if your vehicle breaks down within 70 miles of the place of purchase, you must take the vehicle to an approved repair shop. That in itself doesn't sound bad, but I had to call multiple times before someone got back to me (over a week) and, after me calling them back several times, I finally was able to talk to someone. They informed me that there are no (zero) approved repair shops in Salt Lake County. They could only provide me with one repair shop in Utah Count and two in Davis County. The wait at the repair shop that I finally contacted was several days. In the meantime, I would have to leave me car there and they wouldn't pay for a rental. The dealership used to oversee the warranty, but they have recently turned it over to a third-party in Colorado, and the people there are very rude and unhelpful. I then called back the dealership and I was promised someone would call me back (they actually told me to trust them, someone will definitely call me back). After emailing and calling, they haven't even bothered to get back to me at all. My advice, please learn from my mistake and don't buy from this dealership! If you do end up buying a vehicle there, do not waste your money on the warranty. Actually I'm concerned that with the dealership having someone else take over the warranty, is it financially stable? I wish someone would have called me back so I could ask them some questions. Since I never heard back, it only leaves me to believe my concerns are true. The warranty isn't worth the paper it was printed on. More

Give this place a look Got a Ford Escape for my husband with ridiculously low miles that was "branded" due to a water issue we could find no trace of. Discovered that the e Got a Ford Escape for my husband with ridiculously low miles that was "branded" due to a water issue we could find no trace of. Discovered that the electric driver side seat wouldn't work and they gave us a work order to get it fixed for free. My husband tinkered with it the next day and it was just a fuse issue so we never used the work order. Special thank you to manager Matt Sweatfield. He was professional, polite, fair, and values customer service. More

URGENT DO NOT BUY A CAR FROM HERE! NEGATIVE STARS. They lie and rip people off. They sold me a car that had been in an accident and never told me. I went in having no idea what a brand NEGATIVE STARS. They lie and rip people off. They sold me a car that had been in an accident and never told me. I went in having no idea what a branded title was when they told me we were leaving. Miraculously the car I came in for was not branded but a trade in that was "special".. Within the first month it was in the shop twice and took me 3 months to get a title. Later I found a salvage stamp on piller B. They denied everything... I reported them to dealer investigation who found them in violation they refuse to respond. Save your money a couple thousand dollars may look appealing but it will cost you much more in the long-term. STAY AWAY! More

Horrible Customer Service I wanted to purchase a car that I located online so I attempted to contact the store where the vehicle was located and no one answered the phone. I ca I wanted to purchase a car that I located online so I attempted to contact the store where the vehicle was located and no one answered the phone. I called multiple times to speak to someone several times before actually having someone answer. The person answering had a disgruntled attitude and was a definite sour puss but the deal that I beleived I wouled be getting for the vehicle was too good to be true so I dealt with it. Finally spoke with a sales rep regarding the vehicle and I requested that additional information be forwarded to me and I would need to take care of a few things in order to purchase the vehicle and when I was done, I would call them back. The phone rang, rang, rang, rang with no answer several times until finally I spoke with someone who said she was not available, that was the last straw.....these peoples customer service was so BAD that they couldnt even put up a front and pretend like they were interested long enough to make the transaction. I attempted to bring this to the attention of management and low and behold, the attitude of management was dispicable also which at this point doesnt surprise me because behvavior like this begins and the top and trickles down to all the other employees so it is an acceptable practice at this aweful dealership. To even make matters worse, the so called "GENERAL MANAGER" got on the defensive and complained about my concerns calling it "the bashing" of his employee and my response was "xxx". This person was argumentative, combative, and only wanted to be heard that he was attempting to speak over me until I said to myself, enough of this. I told him while they were running their flaphole that I am glad that I found out that if this is the type of customer service to expect I am glad I found out now than later and have given these clowns my doe. I even told this chump I was willing to spend $30-$35000 cash on this vehicle but arguing was more important than the sale. To anyone considering doing business with this dealership, DON'T! Save your money and you'll spare yourself the headache of being treated like a red headed step child. More