AutoSavvy Woods Cross

Zero stars!! This company is dishonest and sells cars that are not safe. They cut corners wherever possible and then don’t stand behind their cars. If you want a safe reliable car shop else where. They d that are not safe. They cut corners wherever possible and then don’t stand behind their cars. If you want a safe reliable car shop else where. They don’t sell them here. More

After 1 year with this 2016 forester and $1,500 out of pocket for airbag and AC repairs, I’d never purchase from autosource again. I can’t sell this thing fast enough now. Very disappointing considering pocket for airbag and AC repairs, I’d never purchase from autosource again. I can’t sell this thing fast enough now. Very disappointing considering my brother had recommended I purchase through auto source after having positive experiences with his past 4 vehicles purchased since 2006. Our family will not be considering autosource in the future after this experience. Each repair done I’ve been told it looked like whoever worked in these components prior did real lackluster work whether it was airbag wiring/soldering or completely overlooking a cracked AC compressor in a 4 year old vehicle. Ridiculous. Stay away, do yourself a favor and purchase a vehicle with a clean title. More

I recently purchased my third car from Autosource and have been pleased not only with the service but everyone of the vehicles. I will not be purchasing a car in any other way than from Autosource. have been pleased not only with the service but everyone of the vehicles. I will not be purchasing a car in any other way than from Autosource. More

Above and Beyond The folks at AutoSource went above and beyond to help me buy a nice car for my son who is in college in Utah and I live in Florida. I was concerned a The folks at AutoSource went above and beyond to help me buy a nice car for my son who is in college in Utah and I live in Florida. I was concerned about how I would be able to work that out, and they took care of everything. I worked closely with Nathan the finance manger. He was excellent! I even messed up on my end and lost the first title they sent me, and Nathan and Jessica came to the rescue to get me all of the documents I need to title my son's nice car in Florida. Thank you Nathan, Jessica and the whole AutoSource team - well-done! More

after almost 10 years of buying from them, I am done. I have bought 5 vehicle from them over the last 10 years. Every time I go in, the vehicles to chose from get worse. The repairs aren't as good as they I have bought 5 vehicle from them over the last 10 years. Every time I go in, the vehicles to chose from get worse. The repairs aren't as good as they should be and customer service is worse. The last purchase will make there was in January. After fixing it twice and over 3 weeks in the shop we finally have our vehicle back. but the repair shop said it had a lot of water damage that was not disclosed to me, since it was initially totaled in a collision. The people at the Woods Cross location were nice and not pushy but towards the entire last week of trying to get our car fixed they did not answer my phone calls. I would then call from a different number and the would pick right up. if you buy from here I would not trust them to accurately report the history of the vehicle. and I hope you do not have any issues with your car because after you give them money, they don't really care. More

can't get refund of cancelled warranties autosource draper ignores valid request for refund - they don't answer the phone unless you ask for sales - dont try any other button - wasting your t autosource draper ignores valid request for refund - they don't answer the phone unless you ask for sales - dont try any other button - wasting your time... 10 months later, calls, emails all to no avail - these guys quite frankly don't give a **** dont buy there!!! More

Professional salesman that value your time I worked with Darius and he helped me find a car I was interested in, in my price range. I did end up buying from else where but the cars they offered I worked with Darius and he helped me find a car I was interested in, in my price range. I did end up buying from else where but the cars they offered were clean with low miles. I was very impressed with how I was treated throughout the process. More

Crummy paint job and did not replace damaged parts Before I bought my car from AutoSource I was told it was in a flood but never wrecked. The photos I was shown looked real nice so I flew out from Cali Before I bought my car from AutoSource I was told it was in a flood but never wrecked. The photos I was shown looked real nice so I flew out from California to buy it. Upon arrival there was a huge gash in the dash (from the broken windshield). I also noticed a paint bubble on the bumper cover. After probing the salesman I was told it was in a front end collision. They said íf I took the car they would pay for the dash to be fixed (which they did). I did not have a return flight to California and I did like the car so I bought it against my better judgement. Soon after I got home the paint on the bumper began to peel. When I brushed against the curb it broke off in sheets. Right after that the other side bubbled and flaked off. I finally got sick of it and took it to a body shop to get the bumper painted. What they told me was that it was a cheap bumper cover from China and was never primed. Also when the paint bakes, oils from the bumper cover emerge which makes it impossible for the paint to stick. It was also impossible to completely sand the edges so I had to order an OEM cover. But the worst part was what they found underneath. The actual bumper bar was broken, but never replaced! I couldn't believe it since their website touts that all their cars go through a "rigorous 151 point inspection". I find it deplorable that AutoSource would jepordize my safety and their reputation for a $676 part. I will not be going back. More

Will not buy from again Purchased a car and within two weeks noticed that the bumper was bubbling within a week after I had cracks and peeling all over and on top of that the Purchased a car and within two weeks noticed that the bumper was bubbling within a week after I had cracks and peeling all over and on top of that the bumper keeps on popping out on the driver side. Tried to contact the person we bought it from and he said he was out of town and would give us a number to call it took him a week after we asked for the number to finally get it. Once I called the customer service they told me that I needed the dent and paint warranty, which when we bought the vehicle we were asked about what warranty we wanted we said we wanted the best warranty had knowing that it was a branded title. We bought the highest warranty but was never told about the den and paint one that is apparently separate...so now we are out of luck. The the customer service told me he would call me back because the computer needed restarted and I would hear from him in a few minutes and I never heard back. What you see and think you're getting you are not and customer service is terrible! More

Failed to follow through on the deal Purchased a 2017 Ford Escape that met my needs just fine. Paid cash for it. Was advised the title would be sent within 10 days. It is now 34 days and Purchased a 2017 Ford Escape that met my needs just fine. Paid cash for it. Was advised the title would be sent within 10 days. It is now 34 days and still no title. I wrote other reviews and I was asked to reach out to them. I did and still no contact. Their customer service approach is the worst I have ever encountered anywhere in this country. Management has not contacted me or given a date when the title will arrive. It was not disclosed at the time of the sale that they must provide the title within 2 days unless I took a 45 day temporary license. Had it been disclosed I would have done that. I was interested in another car, however, that will not be happening at the Auto Source. This is just another typical car dealership. More