AutoSavvy Woods Cross
Woods Cross, UT
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I made the mistake of giving them a second chance. Their inspections of their cars are poor at best. My first one had the tire flipped and had an illegal plug in it. My second was great within the fir Their inspections of their cars are poor at best. My first one had the tire flipped and had an illegal plug in it. My second was great within the first year but now has electrical issues. I try and call their customer service line over and over with no success. I email my salesman who still tried to sale me a new car every month but he won’t reply when I ask for help. All I have is a question yet they fail every time. More
I purchased a Chevrolet Colarado from Autosavy. It had been in a front-end collision. The areas that had to be painted did not match real well. My fault, I still bought it. I just test drove around It had been in a front-end collision. The areas that had to be painted did not match real well. My fault, I still bought it. I just test drove around the block, not enough to realize there were issues with it. Did not drive it much at first, but later when starting drive it more, there was a vibration coming from the front of the truck. I took it to a repair shop and they said they had to replace front differential. This was a friend of mine, so no I was not Lied to. This helped but the vibration was still there. Took it to a tire shop to check aliment and it was discovered that the frame was bent from the initial collision. I have bought several vehicles from Autosource when it was under the original owners and had no problems. But it is under new ownership and the quality is not there anymore. I will not do business there again. Good luck to those that do! Make sure to do your do diligence. More
This company is extremely dishonest. They sold us a car which had essentially been glued back together. They convinced us to pay more for the extended warranty that would cover all major They sold us a car which had essentially been glued back together. They convinced us to pay more for the extended warranty that would cover all major repairs. It is impossible to get a hold of anyone or to get in for even minor repairs. When the glue job didn't hold and we had a major oil leak (at 15,000 miles) they would not fix it. We paid $3,000 to another mechanic to repair the problem. Our mechanic said that this was a con job and suggested we sue. When we tried to get Autosavvy to pay for the repairs, they refused. Not sure what we are paying for with the extended warranty. DO NOT BUY A CAR FROM THESE CROOKS! More
Awesome experience Val delivered an excellent service to us. We’re my husband and me is very happy in the car that we purchased - Honda Passport 2020. us. We’re my husband and me is very happy in the car that we purchased - Honda Passport 2020. More
Was in the middle of a truck purchase when they told me they couldn’t sell me the truck because someone had an appointment to see it. Was told that if they were just “tire kickers” that I could buy the tru they couldn’t sell me the truck because someone had an appointment to see it. Was told that if they were just “tire kickers” that I could buy the truck after they drove it. Then and only then was informed that the truck was a rebuilt title. This is AFTER I stopped the sale of another truck to buy this one. Wasted a whole day of my time because someone else wanted to look at the truck I was buying. Buyer beware….they are a garbage dealership filled with lies and bait and switch. More
NOT AN HONEST company. It has been one headache after another with this company. please learn from us and STAY AWAY FROM ANY AUTOSAVVY DEALERSHIPS. We knew we were getting a salvaged title. The muffler w another with this company. please learn from us and STAY AWAY FROM ANY AUTOSAVVY DEALERSHIPS. We knew we were getting a salvaged title. The muffler was rattling and needed to be adjusted. They said "no problem, take it to the Woods Cross location and they will fix it." It was in the shop for one whole week. No one at the Woods Cross location ever updated us on the progress, ever! I tried calling them to get updates but not once did anyone answer their phone. They told me their phones were not working. Really?! That's "steller" customer service. Turns out that when I finally went to pick up the car, my husband inspected their work and discovered that the muffler was placed too high and directly behind the plastic muffler. They asked us to bring it it again. Time = Money, I was not happy about rearrangIng my schedule for their incompetency. They also sold us a car without the safety check. Again, I had to arrange my schedule for their incompetence. They said to take it to any jiffy lube and they will charge it to their fleet number. Turns out Jiffy Lube does not do safety checks! Why am I doing all this leg work that they should have done in the first place? Again, because they are incompetent and do not care for you after you buy from them. We also discovered the night we bought our car the there was zero oil in the car. It would not even register on the dipstick. this is such a basic check point to have on a car. No oil? Really? And, we noticed one of the tires was unusally worn down for only having 4,000 miles on it. The other three tires are newer, why only one worn tire? Looks very suspicious. Had me questioning their honesty. We brought it to their attention and said that can't do anything about it. Had we told them about the tire before we bought it, they could have helped is. Wow! Talk about not taking care of your customer! They do not care for you once they have your money! I'm out money for tires because I did not notice it less than 24 hours when I bought the car? Bottom line: Customer service is less than poor, they need to fix their phones, incompetent at minor repairs jobs, and not the least Honest! More
This scam organization called to pressure me. When I This scam organization called to pressure me. When I told them I was in another city 2 hours away, they reaponded with "we only deal with serious cu This scam organization called to pressure me. When I told them I was in another city 2 hours away, they reaponded with "we only deal with serious customers that are ready to buy". Then the owner displayed his lack of intelligence by revealing the $8k car they were trying to pressure me into buying was only valued at $5k. Then when he realized his mistake. he tried to belittle me for buying a $5k car, lol. More
2 hours agoNEWI had a great experience! Salesman Bryce 2 hours agoNEW I had a great experience! Salesman Bryce Rigby was really great to work with. Knowledgeable, honest, kind. I would not hesitate goin 2 hours agoNEW I had a great experience! Salesman Bryce Rigby was really great to work with. Knowledgeable, honest, kind. I would not hesitate going to him again. I will be recommending this place to people I know! More
Worst experience ever. Known issues were to be fixed when purchased ...well 122 daya total at their "shop"....still not fixed. Worst communication ever. Avoid!!! when purchased ...well 122 daya total at their "shop"....still not fixed. Worst communication ever. Avoid!!! More
DO NOT BUY FROM THEM. WE HAVR GONE THROUGH THE WHOLE CHAIN OF COMMAND! WE HAVE BEEN WAITING FOR MONTHS TO GET THESE ISSUES FIXED!!!!! I was told they DO NOT sell cars that have fire damage or water dama CHAIN OF COMMAND! WE HAVE BEEN WAITING FOR MONTHS TO GET THESE ISSUES FIXED!!!!! I was told they DO NOT sell cars that have fire damage or water damage vehicles. I was told my car was vandalism and thats it. Well come to find out it was fire and water damage and they refuse to fix any of the issues I'm having! From my wiring off, rear defroster doesn't work, tail lights throws a ghost brake code which makes it so my cruise control doesn't work, I'm getting stable track light coming on, my car "wiggles", my WHOLE ENTIRE STEERING COLUMN IS RUSTED OUT AND MY CAR IS TWO YEARS OLD, there's fire damage through out my airbags and even a possibility that they won't even work! Sims, the service manager, even yelled at me and told me that nothing was wrong with my car. Nothing is broke. Uh excuse me? Look at those pictures!! The amount of disrespect you show a customer is ridiculous! I'm sure he wasn't even reprimanded for yelling at me. The service girls just stood there and watched it happen. Then my car is there for multiple weeks for tiny issues to get fixed THAT DON'T END UP BEING FIXED. Like xxx!? NO ONE WILL CONTACT YOU BACK! YOU HAVE TO GO IN TO TALK TO ANYONE! THEY WILL IGNORE YOUR PHONE CALLS AND MESSAGES IF YOU HAVE ANY PROBLEMS! DO NOT BUY FROM THEM!!!! Update- the same number I'm being provided will still not answer my calls or help me! It's the same number that send you to this location's reception! This is ridiculous! This car either needs to be fixed or give me a new car that actually works!!!! They have been aware of my car having issues since July 2020 and it's almost January 2021!?!? More