AutoSavvy Gilbert

Dealership was slow to respond, therefore they lost the sale to another more responsive dealer. sale to another more responsive dealer. More

They were pretty good with transparency, however calculator on website was extremely deceiving. Didn’t get a repair I was looking to have done on a major part of the interior trim but they did take calculator on website was extremely deceiving. Didn’t get a repair I was looking to have done on a major part of the interior trim but they did take money off the vehicle. Jacob was very helpful in my purchase More

I was in the car business before and I know what a high-pressure business it is but Cameron and other people in the dealership were very laid-back easy-going and didn’t put any pressure on me we haven high-pressure business it is but Cameron and other people in the dealership were very laid-back easy-going and didn’t put any pressure on me we haven’t purchased a car yet but I think when we do we will be back to see Cameron she’s a fine new extension to the car business The old way of selling cars is out when I was in the business it was you couldn’t let someone go without seeing a closer or a manager and that doesn’t work once in a while it does but your buyers will always be unhappy More

What is quality control So this whole post isn’t purely negative I will say my buying experience was great, that however is where it stops. James did his job very well and ma So this whole post isn’t purely negative I will say my buying experience was great, that however is where it stops. James did his job very well and made my purchase experience amazing, when I contacted him regarding my issues he made sure service contacted me immediately. Thank you James. Now for the service department. Before I made the first payment on the truck it wouldn’t start, I did my homework and trouble shot the issue, it was the TIPM, had the truck towed at my expense, they trouble shot and said fuel pump, replaced the fuel pump, truck wouldn’t start. Again I told them it’s the TIPM (or fuse box) so they ordered it and installed. Meanwhile I missed work without having a truck, had to pay for both the fuel pump and TIPM. They ate the labor cost (thanks) get my truck back and notice that the paint on my grille, and front bumper has been damaged, and my o2 sensor was left unplugged dangling on the motor (I’m informed by the service manager too bad so sad more or less) later I get pulled over, no license plate light. Again, left dangling (remember fuel pump? Pulled bed off to access top of tank?) now the LED lights I installed to better my plates visibility are broken from dangling and bouncing off the bumper. I could go into depth on the poor service from the maintenance side but between this, getting pulled over, and the time wasted from them not listening to a customer it’s not worth anymore of my time. Back to a positive note, the sales team and finance were absolutely amazing to work with. I hope the service department learns to value customers. More

Chyenne is the bees knees Was very helpful in working out a deal for me, she was very polite and answered all questions promptly. Good experience at a great business and servic Was very helpful in working out a deal for me, she was very polite and answered all questions promptly. Good experience at a great business and service with a killer smile! Thanks Chyenne! More

Great Relaxed Experience Wonderful experience with Christina and Randy purchasing a new Genesis . Super happy with car and the support and help of dealership. Easy and stress Wonderful experience with Christina and Randy purchasing a new Genesis . Super happy with car and the support and help of dealership. Easy and stress free! Thanks GoImports. We’ll be back as long as Christina is there! More

Thanks Chyenne gave me space to think about my situation; I appreciated her professionalism, patience, and ability to work with me. dealership had lots of q Chyenne gave me space to think about my situation; I appreciated her professionalism, patience, and ability to work with me. dealership had lots of quality vehicles to pick from. More

Didn't get car here, but great customer service Christina - Thank you so much for all your help, and all your work following up. I would have certainly bought a car from you, it's just the car itsel Christina - Thank you so much for all your help, and all your work following up. I would have certainly bought a car from you, it's just the car itself wasn't exactly what I was looking for so that's something you can't really change. I really appreciated all your communication, and think your dealership far and above showed the best customer service I saw throughout this experience, and that speaks volumes! Wishing you well and thanks again! More