AutoSavvy Duncanville

DONT BUY FROM HERE, HUGE SCAM! They sold me a car that had no diagnosis ran on it and never got it inspected by the DMV. It was also never posted on their website so they committed They sold me a car that had no diagnosis ran on it and never got it inspected by the DMV. It was also never posted on their website so they committed an illegal sale. The contract they presented to me stated a diagnosis was ran (though it really was not) and there were only A/C issues. Also, they temporarily disabled the engine light which is illegal as it popped back on right before leaving the lot. Due to lack of diagnosis, not even the dealership knew they allowed me to drive off in a dangerous vehicle. My tire popped off while riding on the highway and I was almost hit by a diesel. Within that same time frame the car shut completely off as the car had a rundown used battery that died and couldn't be recharged. The dealership mishandled me when I alerted them of the issues. The same day I left the lot with my car another customer who just purchased a vehicle was walking in to complain about their engine light also popping on as well as an oil leak on the first day driving the vehicle off the lot. I heard the manager brush him off to his staff acting as though it was the customer's fault. My sister also ran into the same issues as she purchased a vehicle from this dealership and it was also a lemon as the engine light popped on as well. Management takes no accountability and tries to blame the customer. Later they provided false promises of repair of my vehicle under $1000 then shortly after they alerted me that they finally ran a first diagnosis of the vehicle after I already purchased it and it is unsafe to drive. They stated they will find me a safer car of the same value. This never happened. They never called me back again so I reached out for months and received no answer or callback for 2 months. Finally I called from a different number where I received an answer. They stated that they bought the car back though they never told me. When I called the bank who was financing my vehicle they stated that I am still making payments on it, therefore, they still own it and in order for the dealership to buy it back they would require my permission which they never asked for or received. I never gave authority for my vehicle to be unwinded therefore they did it under my nose. When I confronted these issues with the manager Daniel Luna, he stated that since I reported them then the state will deal with it and I am not their problem then he hung up in my face and advised his entire department not to answer my calls as I was told by Tish in Customer Service. This was an experience I would not wish on my worst enemy and I can only imagine how many more people they have done this way. I know companies pay people to do reviews to give them more stars or they find other ways to manipulate reviews. I am certain this company is one of them because what I witnessed as a customer and experienced was nowhere near ideal or legal. Please dont waste your time, patience and money here. My credit is negatively affected by this company and their scams. I am currently pursuing legal action. By utilizing this company, I am now faced with purely stress. More