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AutoProved

Allentown, PA

4.4
934 Reviews

1081 E Congress St

Allentown, PA

18109

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Showing 934 reviews

June 05, 2020

Great place to purchase a vehicle, everyone was very pleasant, thank you JR for your professionalism and kindness, would definitely recommend this dealer to anyone looking for clean used vehicle. More

by Bowhunter1977
Recommend Dealer
Yes
Employees Worked With
Norberto Cruz Jr
Jun 06, 2020 -

AutoProved responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing AutoProved.

June 03, 2020

It was heavy in Covid times, right when dealerships could sell cars again, when I bought the car, so the experience was not the greatest. This was unavoidable. My biggest complaint revolves around what the More

by Lehighjeepguy
Recommend Dealer
No
Employees Worked With
Finance manager, dont remember who he was., Norberto Cruz Jr
Jun 03, 2020 -

AutoProved responded

Good afternoon, the coverage on our vehicles cover Powertrain only 50/50 for 6 months or 6,000 miles. When you spoke to our Finance manager he went over with you comprehensive coverage which the dealership does not provide with a purchase, just the remaining factory coverage if there is any. We apologize for the confusion, the buyers guide that was included with the paperwork would've gone over with you what was covered. Our records indicate Norberto attempted to follow up on your purchase 5/9, 5/11, 5/16 and in fact today also? If you require further assistance please contact me directly at (610)435-2886 ext 102.

Jun 03, 2020 -

Lehighjeepguy responded

It's ok, really. You guys were very helpful otherwise. The car was clean, runs great, has the cleanest engine bay I have ever seen on a used car. My review was simply to state that if you're going to put into writing something like that warranty, then be sure to include it on every sale. Everyone would be a happy customer, and you'll feel good doing. Happy with car, it's a solid purchase, and I'd do business with you all again in the future. Thanks guys.

Jun 03, 2020 -

AutoProved responded

Thank you for the clarification, again if you ever need assistance please contact Norberto or you can call me directly (610)435-2886 ext 102. Enjoy your new vehicle!

June 01, 2020

Despite Covid19, this was the smoothest and best shopping experience and transaction! Ian and the rest of the team we’re very helpful and a pleasure to do business with! More

by Smarin157
Recommend Dealer
Yes
Employees Worked With
Iancarlos Carmona, Keith Gallo
Jun 02, 2020 -

AutoProved responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2020

First and foremost I wanna say thank you to Naz she made my buying experience easy. It was a little weird with the mask on but it was smooth transaction. More

by pol.cherry1
Recommend Dealer
Yes
Employees Worked With
Nabegha Mouhrez
May 31, 2020 -

AutoProved responded

Here at AutoProved, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 29, 2020

Chris was so easy to work with. He was super informative and professional. I will definitely be recommending all my friends and family to Chris at AutoProve. Thanks!!! More

by Sheila.alvarado1998
Recommend Dealer
Yes
Employees Worked With
Christopher Aquino
May 30, 2020 -

AutoProved responded

Hi Sheila, Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback!

May 29, 2020

Chris was very helpful & nice. Car is beautiful. And they negotiated monthly payments to help Me out ! Thank you for your help ! I truly appreciate it. My first car & it’s a success More

by jessicamarks08
Recommend Dealer
Yes
Employees Worked With
Keith Gallo, Christopher Aquino
May 30, 2020 -

AutoProved responded

Jessica, thank you so much for choosing AutoProved! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 28, 2020

Mid Covid Car Purchase Buying a vehicle during COVID-19 was not easy. Luckily Ian was extremely helpful. He answered all my questions, and dealt with me being indecisive f More

by juliskoutelas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iancarlos Carmona
May 28, 2020 -

AutoProved responded

Juli thank you for being so understanding of the restrictions the state placed on dealerships! We know it wasn't easy, especially when you saw how much more you wanted the blue Jetta. We couldn't be happier to work with the lenders to fit the one you wanted into your budget! Come see us down the road for your next one, we would love to have that Jetta back on our lot!

May 27, 2020

Very Professional The buying process was done on line. Great service had deal made including trade in then needed to change it was no problem. The salesman was great. More

by jpanczer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norberto Cruz Jr
May 27, 2020 -

AutoProved responded

Hello, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing AutoProved!

May 27, 2020

Thank you for all your help and for being patient with me I know I got a little crazy but thank you were awesome and I finally got my car so again thank you so much.... More

by Thequeennana8
Recommend Dealer
Yes
Employees Worked With
Iancarlos Carmona
May 28, 2020 -

AutoProved responded

Thank you for the great review. We appreciate your patience as well finding you the perfect vehicle to fit your budget and needs! Ian spent a lot of time making sure everything you needed was just right!

May 27, 2020

Awesome costumer service! The vehicle is great . It’s in very good conditions. It was low mileage. The price for the vehicle was very good. More

by Nery Taveras
Recommend Dealer
Yes
Employees Worked With
Iancarlos Carmona, Keith Gallo
May 27, 2020 -

AutoProved responded

Thank you Nery, it was a pleasure assisting you in your purchase! Thank you for the great review, it's always wonderful to see Iancarlos receive another happy customer. Please remember his professionalism when others ask how you got your new ride!

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