AutoOne Lancaster
Lancaster, PA
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395 Reviews of AutoOne Lancaster
After researching what the fair market value of my trade would be, I was ready to purchase a used car. After looking at a variety of cars Elly and John worked diligently to get me in my #1 pick. Receiving a would be, I was ready to purchase a used car. After looking at a variety of cars Elly and John worked diligently to get me in my #1 pick. Receiving an absolutely fair price for my trade i was able to leave with my #1 pick. They are friendly easy to talk to and willing to go the extra mile to satisfy their customers. I will be back! More
Ely was pleasant and helpful. The dealership helped me get the financing that I needed. Their cars were clean, in good condition and had low mileage. get the financing that I needed. Their cars were clean, in good condition and had low mileage. More
I purchased a used 2007 Subaru from KEIM end of August of this summer and I love the car! The customer service was decent and the people were all very friendly, helpful and explanatory with the financial asp this summer and I love the car! The customer service was decent and the people were all very friendly, helpful and explanatory with the financial aspect. However I do feel the sales people were extremely pushy with the extended warranty when I told them I didn’t want it and gave them what was my comfortable payment. Additionally I felt pushed to take my car home before a pre existing problem was resolved. The mechanic(s) were great, extremely patient considering the problem and the sour attitude from me. It took about 3 weeks but it did get the problem fixed despite inconveniences for me and now appears to be fine and running perfectly. But, I would have to say I would not feel good recommending them only because I feel they sold a car to me before it was ready to go on the lot. I know a dealership needs to make a profit on a car but at the same time don’t skimp on quality prior to the sale. More
Keim has a good selection. If you're looking for a used Ford Explorer, they always seem to 3-5 on the lot. They were easy to work with, not pushy, good follow through, etc. I would recommend them to anyo Ford Explorer, they always seem to 3-5 on the lot. They were easy to work with, not pushy, good follow through, etc. I would recommend them to anyone looking for a used car. More
Keim was wonderful! I wasn't to get a new car, but they took care of everything, and had me in a new car by the afternoon! The service was great, and the deal I got was even better! Thanks so much! took care of everything, and had me in a new car by the afternoon! The service was great, and the deal I got was even better! Thanks so much! More
I went to KEIM Pre-owned just looking at a possible new car. I never expected to end up buying one! Everyone there was great and they worked with my budget so well! I've already told some of my friends abo car. I never expected to end up buying one! Everyone there was great and they worked with my budget so well! I've already told some of my friends about it. More
This was the second vehicle I purchased at Keim, and have been totally satified with their entire company from sales all the way to repairs. I would highly recommened this dealership to anyone who is looking been totally satified with their entire company from sales all the way to repairs. I would highly recommened this dealership to anyone who is looking for an inexpensive reliable vehicle. They also have a varitey of financing options, probably one to fit everyone's budget. More
I believe that she was attentive and honest. I would have liked her sales manager to be a bit more reasonable about the price, considering that no service records were available with the vehicle and that it liked her sales manager to be a bit more reasonable about the price, considering that no service records were available with the vehicle and that it had been sitting for at least six months before I road-tested it. The mileage was low, but it was an older vehicle than what I originally had intended to buy. Two months later, though, I am very pleased with my purchase (it is running really well). Overall, I was pleased with my experience buying from Keim Pre-Owned. I would recommend them to others; I would specifically tell people to work with Ely. More
My experience with Keim Pre-owned was absolutely wonderful. All of the staff made me feel comfortable and did not make me feel like owning a car was impossible. I was advised by Ely of all the docum wonderful. All of the staff made me feel comfortable and did not make me feel like owning a car was impossible. I was advised by Ely of all the documents needed prior to coming in which made for a smooth transistion from public transportation to my own vehicle. Ely kept in touch with me every step of the way. I would definitely refer friends and family to Keim without a doubt. More
Kenny was great, great to deal with. He let me take the car for an extended test drive, and more than willing to go the extra mile to make us happy. He even offered to buy us a pizza because we hadn't eat car for an extended test drive, and more than willing to go the extra mile to make us happy. He even offered to buy us a pizza because we hadn't eaten! Kenny is the man, stop in and see him. He will treat you right. More