AutoOne Lancaster
Lancaster, PA
Filter Reviews by Keyword
By Type
395 Reviews of AutoOne Lancaster
certified nurse assistance This dealership its very good has friendly staff and affordable prices would definitely recommend people here. they also work with you to get you the This dealership its very good has friendly staff and affordable prices would definitely recommend people here. they also work with you to get you the car you want. More
Very Good Experience. Go talk to Anthony. I actually went here to purchase my first car. I wasn't 100% sure on the type of car that I wanted but I wanted something that had a good mix of cool I actually went here to purchase my first car. I wasn't 100% sure on the type of car that I wanted but I wanted something that had a good mix of cool with some sportiness. I called earlier in the morning to let them know I was coming in to look around a bit because I wasn't sure how busy they'd be that afternoon, plus I had two other dealerships I wanted to potentially visit on the same day....I was a bit nervous being my first car purchase but Anthony was very friendly and made me feel comfortable, which really helped me focus more on the vehicles as I was test driving, he answered all of my questions without delay & hesitation. We finally settled on an Audi A4 which I thoroughly enjoy driving, the process took about as long as I expected but Anthony, Eric & Linda crunched some numbers which I viewed as reasonable especially for the year make & model of the Audi and made sure I was inside of my first car and ready to go same day, I was also Anthony's first sale because he was still new to the job, but you wouldn't have been able to tell had he not informed you of this. All in all it was a great experience, they had a good range of vehicles, I would suggest anyone not set on a particular new vehicle to check Keim Pre-owned out....plus how can you not purchase a car from a man named Anthony Ford! More
Service with a smile Issues with my Legacy were dealt with professionally, Pete is an excellent service person to deal with. My car was fixed with limited impact on my dai Issues with my Legacy were dealt with professionally, Pete is an excellent service person to deal with. My car was fixed with limited impact on my daily routine More
mister Ely was outstanding and found ways to help with my decision making process without being pushy in any way. It was a good experience in all ways. Thank Ely was outstanding and found ways to help with my decision making process without being pushy in any way. It was a good experience in all ways. Thanks, I feel like I recieve good value. More
Good experience Very good experience Went to looks at a mazda 5 and had a very good salesman. We decided to buy the car and are happy Very good experience Went to looks at a mazda 5 and had a very good salesman. We decided to buy the car and are happy More
Customer for life! Finally I have found a dealership that stands by the vehicles it sells. From the first time I walked in to the showroom all the way through the purc Finally I have found a dealership that stands by the vehicles it sells. From the first time I walked in to the showroom all the way through the purchase of my truck… I was treated with respect and never once pressured in to doing something I was not comfortable with. The sales team worked hard to find the right vehicle I wanted in my price range and then helped me get the best for my trade. No kidding, they really did a great job! I have taken my vehicle back to the service department for routine services and some extras as well. Every time I went I felt like they were looking out for me and my vehicle as if it were one of their own. They really do have an outstanding service department. I trust my vehicle is in good hands when I take it there and I am never disappointed when I get it back. Bottom line, if you’re looking for a great dealership that actually stands behind what they sell… Look no further! Kiem Pre-owned in Lancaster is outstanding.. Sincerely, Darrow E. More
Happy Customer As a first time car-buyer, I was not completely aware of how a buying process should go. I hope that all my experiences in the future will go as well As a first time car-buyer, I was not completely aware of how a buying process should go. I hope that all my experiences in the future will go as well as the one I had with Keim. I am now driving a beautiful Civic that I was only able to get into because Paul and Kenny were able to work out a great deal. Everyone at the dealership was very friendly and they even offered my family, friend, and me pizza while I waited for processing. Paul was a very genuine guy and I do not feel that I was pressured into buying the car at all. He gave me the right amount of space to make the decision I thought was best. This is a rare thing nowadays when looking for a used car. I am a month into owning my vehicle and everything is running smoothly. I am very satisfied and would recommend this dealership to anyone who is looking for quality service and dependability. More
tfos63 luckey to have stopped at keim was looking to get another truck and saw one that I liked at there lot. Eric and Kenny worked hard and gave me a good trade in price for my old one. was looking to get another truck and saw one that I liked at there lot. Eric and Kenny worked hard and gave me a good trade in price for my old one. they found me the financing and a great car. thank you Eric and Kenny, I love it! Just what I was looking for. Thanks again, Tim F. More
Fabulous! We were stuck in a bad situation through another dealership with a car that was nearly a lemon. Their staff took care of us and handled our problem wi We were stuck in a bad situation through another dealership with a car that was nearly a lemon. Their staff took care of us and handled our problem with the other dealership. There were lots of quality cars from which to choose, and Ely (sales person) was extremely helpful without being pushy. Linda (finance manager) sat with us and coached us through dealing with the other dealership, as well as got on the phone with them for us!!! We were thoroughly impressed and we love the car we got from Keim Pre-Owned. Would definitely return for future business and/or refer friends! More
Fabulous! 5/5 stars in my book! Tony and Linda were fantastic. They helped me get the car I not only needed but the car I wanted! They worked with me instead of against me and even f Tony and Linda were fantastic. They helped me get the car I not only needed but the car I wanted! They worked with me instead of against me and even found the right warranty, price, and insurance that would fit my budget with the car that fit my lifestyle. I am truly appreciative for all their help. They went above and beyond for me. More