Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Volvo Cars San Jose - Service Center

San Jose, CA

4.9
191 Reviews

191 Reviews of AutoNation Volvo Cars San Jose - Service Center

Sort by
March 12, 2023

Close to home, very honest service of Volvo. Great team and thoughtful advise, clear communication. More

by Victoria.leitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie
Report | Print
Mar 14, 2023 -

AutoNation Volvo Cars San Jose responded

Hi Victoria, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 09, 2023

JAMIE IS A GREAT CUSTOMER SERVICE REP. I BRING MY CAR TO HER FOR REGULAR SERVICE AND MAINTENANCE. More

by CINCYLEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jAMIE HINES
Report | Print
Mar 13, 2023 -

AutoNation Volvo Cars San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 27, 2023

Emir was a great customer service rep. He made me feel welcome, was super helpful with checking my car in, and got back to me as soon as he could about what happened with my car and when I More

by rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir
Report | Print
Mar 04, 2023 -

AutoNation Volvo Cars San Jose responded

Rose, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 10, 2023

Excellent service and feedback but service department seems to have limited resources and space to meet demand More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir
Report | Print
Feb 13, 2023 -

AutoNation Volvo Cars San Jose responded

Hello Dennis, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 08, 2023

The Service Department (Sang) did an outstanding job. I will always come here for service. More

by George Pinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang
Report | Print
Feb 12, 2023 -

AutoNation Volvo Cars San Jose responded

Hi George, we're happy you found our staff to be so supportive during your experience here at AutoNation Volvo Cars San Jose. We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2023

My XC90 got a regular maintance check up and s/w update requested by Volvo. The service manager was so kind and arranged promptly. Also sales manager who I bought my xc90 from, welcomed me a lot and helped More

by Harrison Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey, Yoon
Report | Print
Feb 05, 2023 -

AutoNation Volvo Cars San Jose responded

Hi Harrison, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 05, 2023 -

Harrison Lee responded

Thank you much for kind response. I'd like to special thanks to Yoon and Harvey as well. I'll keep in touch with you and your shop continuously.

January 28, 2023

Initial 6 month service. No cost. All went well. 3 hours in the lounge passed quickly. Good Coffee Selections. More

by mccarroll
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Flores
Report | Print
Feb 02, 2023 -

AutoNation Volvo Cars San Jose responded

Hi Mccarroll, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 10, 2023

Good service. Got Loaner car as well and additional discounts. However service is expensive overall. More

by Umang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang
Report | Print
Jan 13, 2023 -

AutoNation Volvo Cars San Jose responded

Hello, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2023

I had a good service experience when I visited at the Service Department. They are very kind of me. More

by Kyeongwan Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jan 08, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2022

New car 1st year service, dropped at morning about 9:00 AM, picked up afternoon about 3:00 PM. More

by XC90 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EMIR KRAJNIC
Report | Print
Jan 03, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
6
7
8
...
20