AutoNation Volvo Cars San Jose - Service Center

I like this dealership as it is close to my house and this is where I have bought all my three Volvos, starting in 1989. this is where I have bought all my three Volvos, starting in 1989. More

As repeat customer, the dealership is consistently above average in its communications and car servicing. Jaime Hinds-Service Advisor does a great job in listening upfront and explaining the next steps in average in its communications and car servicing. Jaime Hinds-Service Advisor does a great job in listening upfront and explaining the next steps in the repair process. More

I HAVE HAD EXCELLENT SERVICE WITH LEASING AND THE SERVICE DEPARTMENT FOR SEVERAL YEARS NOW. I RECOMMEND THIS DEALERSHIP VERY HIGHLY. DEPARTMENT FOR SEVERAL YEARS NOW. I RECOMMEND THIS DEALERSHIP VERY HIGHLY. More

This was an acceptable service visit. I was treated as expected and the car was returned in expected condition. expected and the car was returned in expected condition. More

I was not treated with disrespect by Dennis, the service person who worked with me. Dennis was condescending and did not listen to me when I told him what was wrong with my car. He made promises but follow person who worked with me. Dennis was condescending and did not listen to me when I told him what was wrong with my car. He made promises but follow through with these promises. Dennis's manager, Jim, told me that I should have written these issues down for Dennis, but I believe it is Dennis's job to listen to the customer and write these things down. The manager also did not address my issue and suggested that I use another service person next time because Dennis and I did not 'Hit it off'. In addition, Dennis sent me away with the wrong information about getting a rebate on my tires. I am a long-time customer at Autonation Volvo and am very disappointed with how I was treated. More

Had an incredibly easy and relaxed experience getting my XC90 serviced with Dennis McMaster. Dropping the car off was quick and they had me going on my way in a rental car within 15 minutes. The service was XC90 serviced with Dennis McMaster. Dropping the car off was quick and they had me going on my way in a rental car within 15 minutes. The service was done quickly and the car came back looking immaculate. Dennis McMaster went above and beyond helping us. More

Had our worst experience with their service department. Hard to believe they view their cars as “luxury”. Had a basic appointment for an oil change - took almost 24 hours to get a one hour oil change co Hard to believe they view their cars as “luxury”. Had a basic appointment for an oil change - took almost 24 hours to get a one hour oil change completed. I will not buy another car from this dealership and maybe not another Volvo. Horrible. More

Great support. And quick response. Reasonable and explain details as much as they can do. details as much as they can do. More

My service advisor Sand was great! He was very knowledgeable and attentive to my needs. knowledgeable and attentive to my needs. More

We have one of tire small leakage not from nail, need pump every two weeks, they confirmed the leak and replaced with two new tires and did alignment, pump every two weeks, they confirmed the leak and replaced with two new tires and did alignment, More