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AutoNation Volvo Cars San Jose

San Jose, CA

4.7
352 Reviews

4600 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 352 reviews

July 06, 2023

The test drive 3 weeks ago went well. The salesperson was great. But since then, no one will return my emails, texts or calls. I have tried to make an offer but there is ZERO response. We More

by r.steacy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Umar
Jul 11, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 05, 2023

I appreciate their follow-up and give back if diagnose of your vehicle promptly. The service time is quicker than I expected. More

by Icheung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir K
Jul 06, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

My buying experience at the dealership was cordial, professional, very straight forward, quick, and wonderful. I felt no pressure and Laura Blanc worked with me in deciding on what I wanted at a pace t More

by Bert Vigilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Blanc & Kevin of the Finance Desk
Jul 06, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Volvo Cars San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2023

Although the dealer is small, it is sufficient for my needs when purchasing a luxury car and receiving good customer service. More

by XC60
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
EMIR KRAJNIC
Jun 23, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

Jamie was knowledgeable, professional, and clear. She explained the service to my Volvo, and was clear about what to expect. The rental car that she approved allowed me to take care of my responsibil More

by robertlfisher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 19, 2023 -

AutoNation Volvo Cars San Jose responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Volvo Cars San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

Duy was very responsive and helpful helping my family and I find the vehicle we were looking for. Good customer service and Chinh in finance made the process easy. More

by JMac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duy Phung and Chinh Nguyen
Jun 15, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

May 31, 2023

The majority of the staff is knowledgeable and helpful. Although the dealer is small, it is sufficient for my needs when purchasing a luxury car and receiving good customer service. More

by Vi Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Umar Abbasi
Jun 05, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2023

Best Service! 5 star for the advisor Emir! He is really a great guy and always take care of my case seriously. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir
Jun 02, 2023 -

AutoNation Volvo Cars San Jose responded

Hi Peter, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 26, 2023

I usually do my maintenance service here, excellent service and my car usually got take care of nicely. More

by dzhongli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang
May 31, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 13, 2023

The complete buying experience was excellent. The staff is courteous, knowledgeable, and helpful. I recommended to many of my friends. More

by pm_shah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Navarro, Chinh Nguyen
May 17, 2023 -

AutoNation Volvo Cars San Jose responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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