AutoNation Volvo Cars San Jose

They sold me a car without a title. I purchased a $41,000 used car from Autonation Volvo of San Jose on November 13, 2016. It had been listed for sale since September 10, 2016. It is n I purchased a $41,000 used car from Autonation Volvo of San Jose on November 13, 2016. It had been listed for sale since September 10, 2016. It is now January 11, 2017 and I still do not have a title and am unable to license the car. As it turns out, they sold me the vehicle when they did not yet have a title to it and were therefore not the legal registered owners. In fact, they did not even get a title to the vehicle until Monday, January 9, 2017. This is 4 months after they put it up for sale. Imagine my surprise. Now multiply my surprise by the fact that I have been unable to get a return phone call or email from anyone at Autonation to address their questionable (if not illegal) act. All my voicemails and emails to the salesman, the sales manager , the finance manager and the general manager of the dealership have so far gone unanswered. If they understood the concept of customer service or if they possessed even a modicum of ethics, this situation could have been averted and I would not be spending time warning you about this dealer. They got my $41,000 and all I got was a car without a title. I didn't even get a lousy Autonation T-Shirt. My advice: If you are in the market for a Volvo, when you get to Autonation Volvo of San Jose, keep driving. More

Jeff Cox is extremely knowledgeable about programing the car to our personal use. He was helpful in searching for special discounts. We visited other dealership and manufacturers and fo about programing the car to our personal use. He was helpful in searching for special discounts. We visited other dealership and manufacturers and found that AutoNation San Jose was very professional. More

Jeff Cox was great at helping us pick out a new Volvo SUV Really tried many SUV's, but preferred the Volvo XC90. Jeff Cox helped us order the car we wanted, and then trained us on all the features. Great job Really tried many SUV's, but preferred the Volvo XC90. Jeff Cox helped us order the car we wanted, and then trained us on all the features. Great job and friendly person. More

Awesome We had a great experience at this dealership. Gerwin was our salesman and he was kind, friendly, informative, and patient. I went in ready to battle w We had a great experience at this dealership. Gerwin was our salesman and he was kind, friendly, informative, and patient. I went in ready to battle with a pushy salesman and it was not needed at all. Gerwin was very respectful, allowed us time to make a decision in privacy and we never felt rushed, never felt like he was more interested in a commission off the sale than in us as people. We would definitely recommend this dealership again. Adam in financing was kind & courteous also, worked with us & gave us time to look at our options. What was even more impressive was we were buying a used vehicle that is not their brand and never once did they try to push us into a Volvo brand vehicle. Overall, their team did a great job, we appreciated the experience and love our new vehicle. More

Dealer was not able to fix my car after 3 weeks of working on it. They made sure to fix something that did not resolve the problem, but made sure to charge me for it. I had to tow the car back to the working on it. They made sure to fix something that did not resolve the problem, but made sure to charge me for it. I had to tow the car back to the dealer the same day after picking it up. The car is still broken! More

Very Good Dealers for Cars! I bought a Used Toyota Carolla from this dealer. They are very kind. 100% focussed on customer satisfaction. 100% satisfied. Carolla from this dealer. They are very kind. 100% focussed on customer satisfaction. 100% satisfied. More

I was very pleased with the service and knowledge of my I was very pleased with the service and knowledge of my salesperson Jerwin. He listened to what I wanted and made the purchase of my wife's C30 a ver I was very pleased with the service and knowledge of my salesperson Jerwin. He listened to what I wanted and made the purchase of my wife's C30 a very pleasant and positive experience. The dealership really made the experience painless. I was also very pleased with the trade in value I received for my XC90. Symthe Volvo honored my customer loyalty which helped with the downpayment. I would highly recommend Symthe Volvo if shopping for a new or used car. If you stop by, just say , Sweet Lou from Santa Cruz recommended you "MAY YOU STAY FOREVER YOUNG" More

Jeff is straightforward, doesn't BS you, gives you a fair price and is enjoyable to spend time with. Knows the details of the car very well. Highly recommended for other buyers. It doesn't hurt that the prod price and is enjoyable to spend time with. Knows the details of the car very well. Highly recommended for other buyers. It doesn't hurt that the products are first-class, either. More

Our experience with Smythe Volvo was great. Essi was great to work with, he knew his product. This was our second time that we brought a volvo from the dealer. I would recommend. great to work with, he knew his product. This was our second time that we brought a volvo from the dealer. I would recommend. More