AutoNation Volvo Cars San Jose

As repeat customer, the dealership is consistently above average in its communications and car servicing. Jaime Hinds-Service Advisor does a great job in listening upfront and explaining the next steps in average in its communications and car servicing. Jaime Hinds-Service Advisor does a great job in listening upfront and explaining the next steps in the repair process. More

Easy to order vehicle in difficult times , all personnel were engaging &accommodating- met all my expectations were engaging &accommodating- met all my expectations More

I HAVE HAD EXCELLENT SERVICE WITH LEASING AND THE SERVICE DEPARTMENT FOR SEVERAL YEARS NOW. I RECOMMEND THIS DEALERSHIP VERY HIGHLY. DEPARTMENT FOR SEVERAL YEARS NOW. I RECOMMEND THIS DEALERSHIP VERY HIGHLY. More

Good experience and would definitely use this dealership again. Alana, the Sales Manager went above and beyond to ensure we got the vehicle we wanted and Yoon was a great Salesperson. Very knowledgeable ab again. Alana, the Sales Manager went above and beyond to ensure we got the vehicle we wanted and Yoon was a great Salesperson. Very knowledgeable about the vehicle and very friendly. The restrooms were clean and the complimentary water was nice. More

They were very nice and knowledgeable and took the time before and after my purchase to familiarize me with my new car. And they made me feel like I could call later with any questions. before and after my purchase to familiarize me with my new car. And they made me feel like I could call later with any questions. More

This was an acceptable service visit. I was treated as expected and the car was returned in expected condition. expected and the car was returned in expected condition. More

Thanks, great service , great timing and customer oriented dealer. I’d highly recommend Autonation Volvo cars to everyone. oriented dealer. I’d highly recommend Autonation Volvo cars to everyone. More

I was not treated with disrespect by Dennis, the service person who worked with me. Dennis was condescending and did not listen to me when I told him what was wrong with my car. He made promises but follow person who worked with me. Dennis was condescending and did not listen to me when I told him what was wrong with my car. He made promises but follow through with these promises. Dennis's manager, Jim, told me that I should have written these issues down for Dennis, but I believe it is Dennis's job to listen to the customer and write these things down. The manager also did not address my issue and suggested that I use another service person next time because Dennis and I did not 'Hit it off'. In addition, Dennis sent me away with the wrong information about getting a rebate on my tires. I am a long-time customer at Autonation Volvo and am very disappointed with how I was treated. More

I had a very good deal with them super fast processing. I was out with new vehicle within 4 hr. I was out with new vehicle within 4 hr. More

Had an incredibly easy and relaxed experience getting my XC90 serviced with Dennis McMaster. Dropping the car off was quick and they had me going on my way in a rental car within 15 minutes. The service was XC90 serviced with Dennis McMaster. Dropping the car off was quick and they had me going on my way in a rental car within 15 minutes. The service was done quickly and the car came back looking immaculate. Dennis McMaster went above and beyond helping us. More