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AutoNation Volvo Cars San Jose
San Jose, CA
362 Reviews
Being of the largest Volvo dealerships in Silicon Valley, AutoNation Volvo Cars San Jose is the premier destination for all new and pre-owned Volvo Cars and SUVs. Located on the west side of San Jose in the Loma Linda area, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Volvo Cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 362 reviews
March 02, 2024
Very helpful from the moment we arrived. No pressure. Had a comfortable test drive, all questions answered. Had helpful follow up texts and calls. Wound up a very satisfied Owner of a No pressure. Had a comfortable test drive, all questions answered. Had helpful follow up texts and calls. Wound up a very satisfied Owner of a used car. They treated me just like I was purchasing a new car. More
by Scotty
Employees Worked With
Felix, Diego, Trevor
January 18, 2024
My family newly moved to the town. We are from another country for a job and we needed a car ASAP. When we first visited Autonation, Mr Yoon helped us check several cars immediately an We are from another country for a job and we needed a car ASAP. When we first visited Autonation, Mr Yoon helped us check several cars immediately and even test driving. He was so nice to let my wife try driving, too. While his absence, other staffs helped us. So we could get the wonderful XC90 in such a short time. I am so grateful all the staffs in Autonation Sevens Creek. If you're dispatcher or expatriate from another country, I absolutely recommend this shop for you. More
by Micah
Employees Worked With
Yoon Chang Shin
January 07, 2024
Mr. Shin of AutoNation was very kind and helpful in introducing Volvo and their inventory of various models. He was knowledgeable across the board and able to speak on the different highlights and spec introducing Volvo and their inventory of various models. He was knowledgeable across the board and able to speak on the different highlights and special features of their cars. More
by Juliana
Employees Worked With
Yoon Shin
January 07, 2024
We had an excellent experience working with Diego Sanchez during our vehicle purchase. He explained the process clearly, answered any additional questions and was very knowledgable. Our entire process was sm during our vehicle purchase. He explained the process clearly, answered any additional questions and was very knowledgable. Our entire process was smooth. More
by Jrsanchez816
Employees Worked With
Diego Sanchez
December 23, 2023
The previous owner's identifying information (reg) is in the glovebox. We cannot connect to the app. Per the CPO requirements, this should have been completed. We were sent with a post it note with a pho the glovebox. We cannot connect to the app. Per the CPO requirements, this should have been completed. We were sent with a post it note with a phone number to call to attempt this ourselves. It did not work. The reasoning for the post it was because service was closed and the only non-service employee who had VIDA access no longer worked there. We told our salesman we wanted our daughter to be on the title as owner and needed to get a cashiers check from the bank before they closed. Salesman told us finance would handle and no problem. Once signing well after bank hours, I noted the vehicle was in my name. Finance said we should have told the salesman. We did. This was a cash purchase. My credit was still run and I have a hard inquiry. Most disturbing, the finance salesman told us an advantage to purchasing the AutoNation windshield coverage was to “keep the CARFAX clean, since AutoNation does not report windshield replacements to CARFAX”. He said this several times as if it was a benefit to a future owner not seeing a windshield replacement on a CARFAX and “keeping it clean was important for resale value”. I told him I have been in law enforcement over 2 decades and would never purchase something to deceive someone about the history of the car. He had no reply to this. I thought it would be a moment for him to realize honesty and integrity was paramount. His above-mentioned reasoning leaves us wondering it anything has been not revealed to us as a purchaser of a used vehicle. The idea of pushing a product such as the windshield protection to “keep the CARFAX clean in the interest of resale value and utilizing a detailed method of AutoNation not reporting windshield replacements under the protection plan to CARFAX is deeply concerning. I told him ones’ integrity is of utmost importance and as a used vehicle purchaser, I would never want to purchase a product that is designed to keep repairs from CARFAX. I want the future owner of the car to be well-informed. He had no direct reply and switched topics to show an interest in law enforcement. Considering the vehicle was purchased at the same dealership two years prior, it makes us wonder if the windshield has been replaced. Considering what I was told above, and what I am about to type reinforces our suspicion the windshield was replaced without swapping the rear view mirror. The car has the premium package, which includes Homelink with buttons on the rearview mirror, and a compass in the rearview mirror. Neither of these features are present. I have looked at many other listings for 2021 60 T5 momentum with premium package, and the photos clearly show the home link buttons underneath the review mirror. Why do we have a vehicle with a rear view mirror without these options? The car is equipped with all the remaining package contents. After thinking about the the sales tactic used for the windshield protection package, I believe the windshield was replaced during the prev ownership using a windshield from another vehicle that did not have the premium package. In an effort for a quick swap, the rear view mirrors were not swapped. This resulted in our vehicle no longer having features it was built with. The vehicle was scanned in VIDA after sale. The build info in VIDA lists Homelink and compass in rear view mirror. The current mirror does not have those options. This reinforces my suspicion. The vehicle sheet provided to us that was used to price the car indicates the vehicle is equipped with the premium package (home link and compass). Also lists premium audio, which it does not have. The service invoice for the car shows the car is a black recharge. It is a gray momentum. We would like the app connected, rearview mirror with Homelink and compass as built and price adjusted for lack of premium audio. Our daughter is special-needs and extremely detail oriented. These issues need to be corrected. More
by Tmdc98
Employees Worked With
This can be provided when we are contacted regarding our experience
