AutoNation Volvo Cars San Jose

Yoon really listened to me about what I was looking for, was able to answer all of my questions accurately, and found me a great match. Everyone I interacted with at this dealership was houghtful and kind. was able to answer all of my questions accurately, and found me a great match. Everyone I interacted with at this dealership was houghtful and kind. More

Even though the service center was overbooked, they were able to get my car back within a couple of days. Cleaning was average, but it's complimentary so can't complain. able to get my car back within a couple of days. Cleaning was average, but it's complimentary so can't complain. More

So far good , been here twice since I bought my car here . I have no complains. . I have no complains. More

Do not purchase a car from this dealership. I purchased a car in April of this year I have still not received the registration and license plates for that car, it is now October, I have called the dealership car in April of this year I have still not received the registration and license plates for that car, it is now October, I have called the dealership repeatedly to be told multiple times just be patient the DMV is running behind. I finally went to the DMV at the end of September to be told that they have not received any paperwork from the dealership at all. Therefore, they cannot issue registration or license plates. I have called the dealership multiple times since then, the finance department does not have the decency or courtesy to return a phone call. Some 10 days later I still do not have any answer as to why the paperwork has not been processed. Update; 2 days after finally speaking to someone at the dealership, they have admitted not sending the paperwork to the DMV since April and despite me going to the dealership 4 times over the last 3 months nobody followed through on my concerns and never even checked on the issue. I was just given lipservice. Just be aware that's how this dealership works! Buyer Beware! More

My service advisor Sang Nguyen was very attentive, professional and easy to get answers of the service progress. professional and easy to get answers of the service progress. More

All of the mail that I received about the recall that needed to be corrected came from AutoNation. The building has Volvo on the side. No street address and no AutoNation. That confused me. Beyond tha needed to be corrected came from AutoNation. The building has Volvo on the side. No street address and no AutoNation. That confused me. Beyond that the service was fantastic. More

Service was quick. Service rep was courteous and knowledgeable. I was pleased with the service I received knowledgeable. I was pleased with the service I received More

Service was quick and our cars are always washed when we pick them up. The service rep is friendly and always explains what services were completed! pick them up. The service rep is friendly and always explains what services were completed! More

The people at the dealership were very pleasant. Sales The people at the dealership were very pleasant. Sales and management were accommodating. However the process and the time and the inability to get The people at the dealership were very pleasant. Sales and management were accommodating. However the process and the time and the inability to get a new car processed and delivered was less than acceptable. More

Wonderful new car lease experience from initial web/phone contact through lease signing. Spent less than one hour in dealership to sign paperwork and pickup car. contact through lease signing. Spent less than one hour in dealership to sign paperwork and pickup car. More