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AutoNation Volvo Cars San Jose
San Jose, CA
362 Reviews
Being of the largest Volvo dealerships in Silicon Valley, AutoNation Volvo Cars San Jose is the premier destination for all new and pre-owned Volvo Cars and SUVs. Located on the west side of San Jose in the Loma Linda area, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Volvo Cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 362 reviews
February 20, 2022
Alshaar really helped us understanding pros and cons while purchasing car. In addition explained benefits on lease vs purchase which made our decision very easy!! while purchasing car. In addition explained benefits on lease vs purchase which made our decision very easy!! More
by Kpsudhakar31
Employees Worked With
Alshaar
February 15, 2022
Good Volvo service here. Older XC70 Shifter locked up but no appointments available for a couple days. Meantime Covid hit our house. Service advisor, Jamie Hinds, worked with Older XC70 Shifter locked up but no appointments available for a couple days. Meantime Covid hit our house. Service advisor, Jamie Hinds, worked with me so AAA could deliver car to the Service shop, she worked it into their schedule. Besides the shifter there were a few other concerns and an SRS recall needing repair and possible special parts. Jamie Hinds was really helpful and over several phone calls we were able to identify which items were critical and which might be handled at a later time. She called several times to keep me updated on the work and after a few item and costs adjustments and couple more days the car was ready for pick-up. It worked well in my schedule.Dealer customer service and repairs are good as always in spite of the "normally" high dealer costs. More
by bill.crowder
Employees Worked With
Service advisor, Jamie Hinds
February 13, 2022
I have worked with Jamie Hinds for more than 10 years on the same Volvo. She is the ultimate professional. She tells you frankly and fairly what your car needs, prioritizes safety and provides options. If y the same Volvo. She is the ultimate professional. She tells you frankly and fairly what your car needs, prioritizes safety and provides options. If you hang on to your Volvos as long as we do, sometimes this can be pricey. But she never tries to oversell. We feel in such good hands with her. All other aspects of the appointment - setup, email reminders, clean car at pickup:) - were great too. More
by D. Murphy
Employees Worked With
Jamie Hinds
February 03, 2022
I can't speak for any of the other service advisors, but we've been working with Jamie for several years. She is so wonderful to work with. Jamie is largely the reason we keep returning - the service and we've been working with Jamie for several years. She is so wonderful to work with. Jamie is largely the reason we keep returning - the service and attention to detail she provides is amazing. More
by Leave me alone
Employees Worked With
Jamie
February 01, 2022
My Volvo was recalled for airbag replacement, the appointment was 6 weeks out and supposed to take 1 hour. I sat in the waiting room for 2 hours. In that 2 hours I entertained myself with a game on appointment was 6 weeks out and supposed to take 1 hour. I sat in the waiting room for 2 hours. In that 2 hours I entertained myself with a game on my iPad, and looked at the new Volvo's - peered in the windows and admired them. My husband has been wanting to buy me a new Volvo, but not 1 salesperson approached me to ask if I had questions or if they could help me in any way. Not 1 person had eye contact with me and I wasn't going to beg. I had 2 hours of total silence. It was like sitting in a morgue. There was no personality or friendliness in the entire place. The service person was polite, but not terribly friendly - she was just doing her job. I cannot say what the quality of work was - I cannot tell if there is a new air bag or not. As far as sanitizing my vehicle - my guess is they didn't do anything because there was no fragrance or any indication that it had been sanitized . The sales department did not want to talk to me, so I have no idea about pricing. More
by ibkrispy
Employees Worked With
1812 Jamie Hinds
January 31, 2022
At purchasing at the end of the lease they pocketed twice the purchase fee + taxes, some $400. Went there twice, emailed their GM, send them registered mail with all the information of what I paid, what I sh the purchase fee + taxes, some $400. Went there twice, emailed their GM, send them registered mail with all the information of what I paid, what I should have been charged and how much they owe me. But of course, do you expect any response from xxxxx (the animal)? They are just thieves. More
by NB82
Employees Worked With
GM
