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AutoNation Volvo Cars San Jose

San Jose, CA

4.7
358 Reviews
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4600 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 358 reviews

April 14, 2022

We have been using Volvo Autonation and its predecessor since mid 1990s because of its service and help. Will buy next car from them for this reason. More

by just me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Godine
Apr 18, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 13, 2022

Volvo Autonation SJ has the great service just like usual I have in the past 20 years. From appointment reminder to service updating and responding no matter through the text or in person, service adviser, More

by Brenda Yo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Apr 16, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Brenda, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Volvo Cars San Jose. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 12, 2022

I I commend Harvey Flores, my service advisor at my recent checkup, for his friendliness and professionalism. Great customer service. More

by Susanne T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Flores
Apr 16, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Susanne, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 11, 2022

Was compotable because Very kind and detailed. Responfi g to customer with expertise. Super nice. More

by woohyun you
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang
Apr 13, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2022

This car buying experience was the best I have ever had. Sami Popal and his sales manager were extremely professional. You need more employees like Sami. More

by cfeinc.jc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Popal
Apr 11, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2022

Service adviser was courteous and responsive, and she went out of her way to ensure that all our concerns were addressed and the car was serviced in a timely manner. More

by mboenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami Hinds
Apr 08, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 03, 2022

Brought my XC40 in for a recall issue. Sam the salesman who sold us the car saw me in the waiting room, he made personally sure that the latest updates are done at the same time. More

by Karinilles
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, the sales person
Apr 06, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 31, 2022

I am extremely happy with recent purchase of 2022 Volvo XC60 from Autonation San Jose. Samer A was sales person and he was pleasure to work with open and honest communication. The whole process was smooth More

by HK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samer Alashaar
Apr 05, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

March 29, 2022

Their service department is excellent. My assigned service advisor is knowledgeable and friendly and reliable. Work is done properly and car is sparkling clean when I get it back. More

by Lewis C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
Apr 02, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2022

I dropped my in warranty Volvo XC90 for a 40k service that was not covered for a free service. Historically they mostly did an oil change, circa $150 worth of work that was covered. This time they presen More

by corcodav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie
Apr 02, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (408) 758-5501 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

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