AutoNation Volvo Cars San Jose

Since when does making an appointment for service mean drop off on scheduled day we will look at it when we have time, could be 3 days!!!! We have a warranty issue, waited 2 week for an appointment, the drop off on scheduled day we will look at it when we have time, could be 3 days!!!! We have a warranty issue, waited 2 week for an appointment, the car was there all day for us to be told it could take 3 days to get to it. We went and got car un repaired More

Our sales consultant, Yoon, presented the vehicles very descriptive and assisted us to get vehicle options that fit our needs. Lots of inventories compared to other dealerships, quick and easy processing s descriptive and assisted us to get vehicle options that fit our needs. Lots of inventories compared to other dealerships, quick and easy processing so it didn’t take long when we picked up our new vehicle. More

Timely repair and very good communication. The car was cleaned and then cleaned again after it rained. The car was cleaned and then cleaned again after it rained. More

They never give up for finding a car for me and finally got me what I wanted. They even provided alternative options that would meet my interests just in case. They know how to make a customer happy. It wa got me what I wanted. They even provided alternative options that would meet my interests just in case. They know how to make a customer happy. It was a very smooth process to buy the car from them. Nice and convenience purchase experience that I've never had. Thumbs up! More

It took a little bit longer for me get my car back. could not get it back within 8 hours. could not get it back within 8 hours. More

Great work to the Autonation team. Emir was straightforward, clear and efficient in servicing of my Volvo. I got the car very quickly and everything was perfect. Thank you! Emir was straightforward, clear and efficient in servicing of my Volvo. I got the car very quickly and everything was perfect. Thank you! More

fast and friendly service turnaround. Sang was very easy to work with and responded quickly to my need. Sang was very easy to work with and responded quickly to my need. More

Service Advisor, Emir, was very friendly and helpful. Answered all my questions to my satisfaction. Overall, great service. My only complaint, although understandable due to work load, was that it took s Answered all my questions to my satisfaction. Overall, great service. My only complaint, although understandable due to work load, was that it took several days to perform the 50K miles service. Fortunately, a rent-free car was provided. More

Dealership does a good job. I wish Volvo USA would would fix the AT&T 3G sunset software bugs that have been lingering for many months and have inhibited the installation of th I wish Volvo USA would would fix the AT&T 3G sunset software bugs that have been lingering for many months and have inhibited the installation of the fix on my 2016 S60 car. As a result I have totally lost WIFI support inf the car. This is giving Volvo a very bad impression of being non-responsive to customer issues. More

The staff was courteous, kind, knowledgable about the vehicle and did a great job with the entire transaction. I patiently waiting for my new Volvo and was kept informed about when it would be available. vehicle and did a great job with the entire transaction. I patiently waiting for my new Volvo and was kept informed about when it would be available. I have nothing but appreciation for every step in this process thus far. More