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AutoNation Volvo Cars San Jose

San Jose, CA

4.7
358 Reviews
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4600 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 358 reviews

August 27, 2022

The service department is well ran and promised to have my vehicle back and repaired at the promised time. The professional and friendly technicians were refreshing to deal with. Their knowledge and experi More

by Leekoolpe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emir Krajnic
Sep 02, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

August 26, 2022

Got my service and rear light replacement done in one visit. Clear communication with fast and on point service. And always happy with my well-maintained and clean car from AutoNation Volvo in san jose. More

by Happy returning customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emir
Aug 31, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 24, 2022

Bought my first Volvo! Love the customer service. Returned for first service. Different department, same quality service. Already planning my next purchase... in a couple o More

by Alcala.Maricela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nguyen
Aug 30, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Alcala, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 15, 2022

Was due for 120,000 mile check up. Cost and repairs/replacements explained in detail to me. Service took three working days, but car ready when promised! Am pleased with the out More

by deongresham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nguyen,Sang
Aug 19, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2022

Fast and quick service but also need customer Chattel service to and from the dealership. More

by larrybacani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
Aug 12, 2022 -

larrybacani responded

Thank you

August 11, 2022

I exchanged my XC60 plugging for a XC90 recharge with additi9nal battery. Transaction was straight forward and I got my new car after dealing with the new contract. Experience was very possitive More

by A.M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Homayoun
August 08, 2022

Since when does making an appointment for service mean drop off on scheduled day we will look at it when we have time, could be 3 days!!!! We have a warranty issue, waited 2 week for an appointment, the More

by havenkid
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Harvey
Aug 12, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Havenkid, we are deeply disappointed by your experience at AutoNation Volvo Cars San Jose. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 758-5501 to discuss what we can do to help.

August 08, 2022

Our sales consultant, Yoon, presented the vehicles very descriptive and assisted us to get vehicle options that fit our needs. Lots of inventories compared to other dealerships, quick and easy processing s More

by tk_kim3000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shin Yoon
Aug 12, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 05, 2022

Timely repair and very good communication. The car was cleaned and then cleaned again after it rained. More

by mad.3
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Flores
Aug 09, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 02, 2022

It took a little bit longer for me get my car back. could not get it back within 8 hours. More

by nicknyzhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
they ar friendly.
Aug 04, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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