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AutoNation Volvo Cars San Jose

San Jose, CA

4.7
358 Reviews
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4600 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 358 reviews

November 01, 2022

Awesome team, they were easy to deal with, answered all of my questions in a timely manner, and had my car ready late at night so I could pick it up after work. More

by Ossanna237
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Truc, Diego, Lisa Parasrami
Nov 08, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2022

Sang Nguyen is a very helpful and technical knowledgeable person. He bent backward to help me to reschedule my last appointment which I pushed back a day. More

by cheefong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
Nov 08, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

October 31, 2022

Stevens creek Volvo was a breeze to work with and made the experience hassle free. No pressure to buy a specific car, but they were there to answer all my questions unbiasedly. More

by Beegh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duy, Sean, and Aslam, Lisa Parasrami
Nov 08, 2022 -

AutoNation Volvo Cars San Jose responded

Hello Beegh, hank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

The service advisor was great and helpful But after we took the car home the problem appeared again so we have to take it back. More

by Atheer hanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Volvo Cars San Jose responded

Hello Atheer! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2022

Great service Yoon got me in and he was very nice to explain to me how to use my new car. Thanks More

by Kyeongwan Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoon Shin, Lisa Parasrami
Nov 06, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Kyeongwan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 25, 2022

Good experience but car has not been cleaned properly inside. I was expecting proper sanitization. More

by msp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emir, Lisa Parasrami
Nov 01, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thanks for leaving us this response. If you have any further questions, please give us a call. We're always happy to help!

October 19, 2022

My car had a air bag recall, it took about a year to fix it but it wasn't the dealers fault, parts were not available. I was finally able to get an appointment, I took it in and they took care of it. The te More

by Vanessa R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang
Oct 26, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Vanessa, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 19, 2022

My name is Lonnie Anhorn,, Jennifer's dad. ..we were given 5 days or 250 miles to return the car. We live in Clovis, which is 172 miles one way. which puts us over the 250 mile cap...Vehicle ha More

by gemini5215
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank, Lisa Parasrami
Oct 26, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (408) 758-5501 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Nov 11, 2022 -

gemini5215 responded

finally got an appointment at fresno audi,,, they found everything was ok. but needed tires.. causing the loud nose. since it's four wheel drive, need to replace all four. got quotes of 900 to 1100 dollars, hoping your willing to step up and pay for the tires or at least some of the cost Lonnie Anhorn 559 392 4360 text frank with no response. was hoping to get some assistance. btw fresno audi said the car was unsafe to driive!!!

Nov 11, 2022 -

gemini5215 responded

gemini 5215 @ aol.com

October 18, 2022

Very positive experience- great team and service. Would return a next time without any hesitation. More

by Marc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duy, Ardavan
Oct 24, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 17, 2022

Emir will ensure that your car is well taken care of with the service department when you bring it in for service! This young man is so detailed and knowledgeable - he was patient and listened to my concerns More

by alvarezjkathryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emir K
Oct 22, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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