AutoNation Volvo Cars San Jose

The sales process with the salesperson was great. I wish I could say the same for the Finance person. Tom was very welcoming until I made it clear we were not going to accept any upsell. He turned ag I wish I could say the same for the Finance person. Tom was very welcoming until I made it clear we were not going to accept any upsell. He turned aggressive and very pushy. More

Quick process of trade in and sales contracts Good sales person with professionals Negotiable price Well taken care of all possible discount sales person with professionals Negotiable price Well taken care of all possible discount More

All the people in the dealer were very helpful and patient with us, we were no sure what we wanted at the beginning, so they explained us all the differences and details of the various cars we asked f patient with us, we were no sure what we wanted at the beginning, so they explained us all the differences and details of the various cars we asked for More

My sales agent Laura Blanc was fantastic and my negotiation process was very seamless. She and the service staff took the time to show me all the details and perks of my new car. negotiation process was very seamless. She and the service staff took the time to show me all the details and perks of my new car. More

Mi asesora fue una excelente profesional, atenta amable , amigable, confiable ….. pero lo que no me gustó y pésima experiencia, y se me hace extraño de un dealer como Volvo haga defraudar la confianza de mi amigable, confiable ….. pero lo que no me gustó y pésima experiencia, y se me hace extraño de un dealer como Volvo haga defraudar la confianza de mi como cliente, ya se había hecho una negociación con un precio y después de estar más de 3 horas gestionando documentación… llega uno de los jefes con un documento cambiando el precio inicial !!!! Que desastre !!!! Decepción!!! Eso es una falta de respeto y no profesional, me sentí ofendido, no se si el motivo era porque el auto era de segunda y menos de 13k usd y no me valoraron como cliente , estoy seguro que si fuera un cliente de gama alta no hacen nada esto…subir más de 1.000 usd a ultimo momento ….que decepción este dealer, pero la persona que me atendió fue muy excelente no fue culpa de ella , ella me ofreció disculpa … soy un cliente independiente mi condición migratoria o apariencia, ya que el jefe nunca dio la cara o una explicación… simplemente envío un empleado con el papel de cambio de precio. Insisto si fuera un cliente de mejor posición económica no hubieran cambiado el precio y se hubiera tomado la molestia de dar la cara y explicar si hubo un error. More

Straight forward and honest process. And they had what I was looking for. Very happy! And they had what I was looking for. Very happy! More

Edrese and Suraj (Sales Manager) engaged with us to help us decide the right car for us and Kyle (Finance Manager) was helpful in clarifying the terms of the lease. us decide the right car for us and Kyle (Finance Manager) was helpful in clarifying the terms of the lease. More

We traded our four-year-old XC90 for a new one through a lease. The deals were terrific, the service was super friendly, and the process was fast. lease. The deals were terrific, the service was super friendly, and the process was fast. More

Very thorough and helpful to get the tires I needed to be ordered and installed ordered and installed More