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AutoNation Volkswagen Las Vegas - Service Center

Las Vegas, NV

4.5
233 Reviews

233 Reviews of AutoNation Volkswagen Las Vegas - Service Center

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May 10, 2023

Great customer service. The car was done in a timely manner. Got good advices from the service department. Will come back next month for my other VW Taos. I am recomm More

by locpineda16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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May 14, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2023

Bought the care at this location, recently came in for some repairs, amazing customer service, will be coming back More

by Naminam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
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May 01, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2023

After having unfavorable interactions with other service members at this dealership, I was able to connect with Jeffery and it has made all the difference. My past 4 services have been with Jeffery and it h More

by sgm615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Apr 28, 2023 -

AutoNation Volkswagen Las Vegas responded

We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 20, 2023

I always feel taken care enough and in the right place. They always have my safety in mind, and I love the dealership employees! The service department is awesome! More

by princessleah53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget her name
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Apr 24, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 15, 2023 -

princessleah53 responded

I totally take my great review back!! 8 days after leaving the dealership my battery died. I had concerns about the battery and was told it was okay. I had to have my car towed to a different dealership and am now going through a nightmare!! I wish Auto Nation would have just fixed my battery to begin with!!

April 15, 2023

Don't go to dealerships for car maintenance. They will lie, cheat and steal from you. Find a good local, recommend mechanic! More

by Moonez835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Apr 20, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. AutoNation Volkswagen Las Vegas (702) 605-5802

April 08, 2023

LOVE my car! Service is less than good. Suckered into additional packages that did not deliver what is promised. Takes 4+ hours for an oil change w/ promise of an More

by Gp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina
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Apr 20, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (702) 605-5802. We'd appreciate the chance to make your experience a positive one.

March 31, 2023

Never had a problem with anything. Always happy with the outcome of all issues. Thank you More

by Wilburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard?
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Apr 03, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2023

Great all the way around. Honest service center staff, not looking to overcharge and making sure everything my vehicle needs in terms of service, it has. More

by Ken May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Shapiro
Report | Print
Apr 03, 2023 -

AutoNation Volkswagen Las Vegas responded

Ken, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

Friendly service center staff. Kept me informed on what was happening with my car. Convenient location More

by jdalejr28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Report | Print
Mar 27, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 23, 2023

I was very happy with service I received on my car and I highly recommend them. More

by janetcs1
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Report | Print
Mar 27, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Volkswagen Las Vegas and we hope to be of service again in the future.

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