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AutoNation Volkswagen Las Vegas - Service Center

Las Vegas, NV

4.5
233 Reviews

233 Reviews of AutoNation Volkswagen Las Vegas - Service Center

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July 22, 2023

It took a little while for the parts to come from over seas to fix my car, but in the end I am very happy with the results, thank you Mr. Raymond Shapiro and the technicians who worked on my car, keep up More

by martini1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Shapiro.
Jul 26, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 27, 2023 -

martini1015 responded

Thank you for all your help getting my car fixed!

July 17, 2023

I am incredibly impressed with the efficiency and friendliness of their service department, especially after purchasing a vehicle. I greatly value their commitment to ensuring their customers are wel More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them!
Jul 21, 2023 -

AutoNation Volkswagen Las Vegas responded

We are pleased to hear you had such a positive experience with us, Michael! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 15, 2023

Quality of work is exceptional and service advisor Alex was fantastic. Technician sent me a video letting me know what he was working on and suggesting what should be done for next visit which I loved. More

by Connellyt54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
Jul 18, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 13, 2023

Autonation VW Las Vegas has sold us and serviced every VW we’ve owned since 2000 for a total of 18 cars for our immediate family members. Every new purchase is an easy process, sales team is amazing and we’v More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ihor Marchenko, Raymond Shapiro
Jul 17, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi Jeff, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 08, 2023

Oil change done quickly. Service advisor Kim was amazing to work with! Definitely will be back. More

by Madison johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Jul 11, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello Madison, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Las Vegas. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 06, 2023

All in all not too bad. Rebecca the mechanic that worked on my car was fabulous!! More

by adswindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca/Conner
Jul 09, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 05, 2023

Kimberly is the best service advisor! !! Her customer service, attention to detail, empathy and going above and beyond is exceptional. Please make sure she gets recognized for all her hard More

by Denisa Vreeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly at AutoNation Volkswagen Las Vegas, Sahara
Jul 07, 2023 -

AutoNation Volkswagen Las Vegas responded

Denisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

Thank you! My service techs and desk employees were amazing. I would return again and I appreciate you More

by waverush
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 03, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 28, 2023

Apparently washing your car after having it serviced is no longer part of their customer service anymore. I noticed this when I picked it up the other day and mentioned it to the gentleman who drove the ca More

by scribscott
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Unknown
Jul 03, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you for taking the time to share your feedback with us. We would like the opportunity to address your concerns. Please reach out to us directly at (702) 605-5802 when you have a chance. Thank you, and we look forward to hearing from you.

June 23, 2023

I don’t usually bring me car to AutoNation. I usually got to Findlay Volkswagen. But I found AutoNation to be fast and efficient, and Jeffrey was very nice. More

by Batgirl77!
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jun 27, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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