AutoNation Volkswagen Las Vegas - Service Center
Las Vegas, NV
233 Reviews of AutoNation Volkswagen Las Vegas - Service Center
This dealership always has great customer service. Always take very good care of my vehicle. They always send me a very detailed report on my vehicle. I would definitely recommend this dealership !!!! Always take very good care of my vehicle. They always send me a very detailed report on my vehicle. I would definitely recommend this dealership !!!! More
I took my car into this dealership for the first time for vehicle maintenance. The staff was very friendly and helpful. The one thing that I didn’t like was the way I received my vehicle back. It was only wa vehicle maintenance. The staff was very friendly and helpful. The one thing that I didn’t like was the way I received my vehicle back. It was only washed down with water and not very clean. The dealership should look into getting some kind of auto detailing company for customer who want their car washed or detailed. More
I needed alone car and was given one. the recall and maintenance was done in one day even though the dealership seemed very busy. I left my cell phone in the loaner and was called to come the recall and maintenance was done in one day even though the dealership seemed very busy. I left my cell phone in the loaner and was called to come back within 20 minutes. Kimberly was professional and friemdly. More
They were extremely busy however the service manager did everything he could to keep me informed and work with the warranty to get my car back to me in a stressful situation. everything he could to keep me informed and work with the warranty to get my car back to me in a stressful situation. More
The employees are very friendly at this location in the service department however I am not impressed with Volkswagen as a whole. I will add this is the best location I have been to as centennial and Hende service department however I am not impressed with Volkswagen as a whole. I will add this is the best location I have been to as centennial and Henderson were AWFUL and the employees had no customer service skills whatsoever. But I am not happy with buying a brand new car and having issues and the check engine light on every few months and everytime I go to the dealership, being sent home in a Lyft with no urgency to fix my vehicle or figure out what is going on and being provided with no loaner or replacement vehicle, and being left to figure it out. Alex and Connor did their best to help me out and were pleasant but it doesn’t make up for the defective xxx new Volkswagen I was sold at the centennial location. More
When my Jetta’s front end started to vibrate on the freeway I stopped at the Big O Tires I had recently bought some new tires from to have them check it out. Big O’s diagnosis: replace the control arms freeway I stopped at the Big O Tires I had recently bought some new tires from to have them check it out. Big O’s diagnosis: replace the control arms, cv axles, shocks and struts for $4,800 worth or repair work. Suspicious that they were lying criminals I took my car to Autonation Volkswagen and Ray confirmed that it was just a tire bulge and needed a re-alignment. $400 and a few hours later o was back on the road and my car running perfectly. Ray’s honestly and integrity is commendable and he has my trust and recommendation for life. More
The Salesman Abbas is absolutely amazing. I would give 5 stars to for his communication and honesty. Unfortunately the service isn’t so great. That’s why I score the dealership a 3. Trying to I would give 5 stars to for his communication and honesty. Unfortunately the service isn’t so great. That’s why I score the dealership a 3. Trying to get a hold of my service writer is a nightmare when they say just call me and never answer. Also to get my car scheduled it was over 3 weeks out. More
I recently had my Volkswagen Eos serviced by them and what a pleasant experience it was as always the staff is very knowledgeable and friendly. what a pleasant experience it was as always the staff is very knowledgeable and friendly. More