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AutoNation Volkswagen Las Vegas - Service Center

Las Vegas, NV

4.5
233 Reviews

233 Reviews of AutoNation Volkswagen Las Vegas - Service Center

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November 21, 2023

Jeffery our advisor was excellent. He made sure all our vehicles needs were taken care of. More

by Eramoslv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Nov 23, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 07, 2023

Connor Brosseau was our service advisor. He did a great job in coordinating to have our Atlas fixes our power locks issue. More

by Roi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brosseau - Service advisor
Nov 10, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 07, 2023

Always pleasent when doing business here. Even if the service area is backed up, there is someone there attentive and trying to speed things up as much as humanly possible. More

by happystgirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In all honesty my memory is lacking. But my service was awesome
Nov 10, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

Worst dealership i. Las Vegas to deal with. They don’t care about your car problem. More

by Poli
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rivera
Nov 10, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

Take several months to fix moon roof. Scams on oil change. (even the car still under warranty.) Who read this review show not bring or buy the from AUTO NATION VW SAHARA.SCAM!!!! I rep More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CORNOR BROSSEAU, AND PREVIOUS SERVICE MANAGER.
Nov 10, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi Jim, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5802 to discuss what we can do to help.

November 01, 2023

Excellent service. Very fast. Wash the car after the oil change. Extremely friendly personal... Great job.. More

by tchankovelikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conard
Nov 04, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 19, 2023

Great, Friendly Fast dependable, pleasant ,I just went in for a oil change best in customer service.. More

by ronaldgietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot his name
Oct 22, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 17, 2023

service dept has a problem with a VW owner who is knowledgeable on VW's. treated me like a dog. had to have an impromptu meeting in the general mgrs. office to get to the bottom of an unnecessary More

by futurenotaVWowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service writer, service mgr., mechanic and general mgr.
Oct 20, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (702) 605-5802 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 16, 2023

My dealership experience was outstanding. The service staff greeted me with great customer service. My car service was efficient and quick. The staff was friendly and nice. Also, the waiting More

by Dee Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janik A. & Connor B.
Oct 20, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

I love this dealership! Customer Service plus. Even while you wait! Service dept and mgr. are great! More

by BarbHill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner, Kim and Joseph Costello
Oct 05, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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