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AutoNation Volkswagen Las Vegas - Service Center

Las Vegas, NV

4.5
233 Reviews

233 Reviews of AutoNation Volkswagen Las Vegas - Service Center

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December 12, 2023

Service is always great i feel like family when i go there with Raymond and Jefrey i been doing services there for 5 years and its always good i feel welcome More

by franciscocarillo9993
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray, Jefrey
Dec 14, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 08, 2023

Seem like everyone was in there own little world Very little communication between departments Desire to help was had limited capacity More

by Georgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer, manager, spoke with sales
Dec 09, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi Georgia, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (702) 605-5802.

December 07, 2023

I was in and out in a very timely manner, and people there were very courteous More

by Williamdarling29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 09, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 03, 2023

I booked an appointment online and it was easy on the web site it easy. More

by Cvizar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unavailable
Dec 05, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

Impressed, very professional and friendly. It was Fast, the Price was Fair and the Quality was spot on. More

by dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadly, I can't recall
Dec 03, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi Dennis, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 30, 2023

The sales staff is always so quick to greet you, the process for financing is never a short one however they did their very best to get us in and out! They are very generous about offering drinks like w More

by bcornejo180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Connor, Kim
Dec 01, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 30, 2023

Great customer service! I think we got our matter fixed in a timely matter compared to the others. Thank you More

by jasonealy00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Dec 02, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

Using this dealership for service was a solid experience. The staff was friendly. My only grievance is that my recommended service was written on a post it and handed to me and not printed on my final paper More

by Roseann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee did not have a name tag
Nov 30, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi Roseann, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

November 28, 2023

Bringing in my car was a pain-free experience. The Service Team was friendly and truly took the time to explain my options. More

by joel3739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JANIK AZIZYAN
Dec 01, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2023

Tried to scam me had to the point where I got angry and made it hard to breathe. The coupon said the oil change was 54.95 and he kept saying everything but that. He refused to say the oil change would be 5 More

by Joeyblv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forget
Nov 27, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (702) 605-5802 so we can work towards a resolution. We look forward to hearing from you.