AutoNation Volkswagen Las Vegas - Service Center

Recall of the Taos was protracted due to parts unavailablity. Then crapped out after redelivery, creating a very unsafe situation. Service rep was understanding, helpful and cooperative. unavailablity. Then crapped out after redelivery, creating a very unsafe situation. Service rep was understanding, helpful and cooperative. More

Charlotte is an EXCELLENT customer service person with a great knowledge of her job and quality great knowledge of her job and quality More

no cosistencey in the repair department 10 or more managers in my time does not give confidence ha ha talk about confidence you asked for a report on at least 5 people who are no longer there managers in my time does not give confidence ha ha talk about confidence you asked for a report on at least 5 people who are no longer there More

Great Customer Service. Took care of all of my car needs. Easy to schedule appt. Easy to schedule appt. More

Mark was very helpful, fast, friendly and professional. They have my parts order for my Tiguan right away, went above and beyond my concern on my car. Got me a free carwash that was special!!! its the Best They have my parts order for my Tiguan right away, went above and beyond my concern on my car. Got me a free carwash that was special!!! its the Best service Dept. in the Valley!!! More

The service representative (forgot name) was the best rep that went and beyond my concerns on my car. He squeezed my 2019 Tiguan to have the battery replaced in less than two hours. that went and beyond my concerns on my car. He squeezed my 2019 Tiguan to have the battery replaced in less than two hours. More

The service shop goes truly above and beyond to provide excellent service at a time where everything is over booked and under staffed. Even though appointments are booked through the end of the year they t excellent service at a time where everything is over booked and under staffed. Even though appointments are booked through the end of the year they took my car on the spot and got what needed done in a relatively fast time all things considered and even gave me a discount on the final bill. More

Mark was very helpful, fast, friendly and professional. I needed an oil change and I had an appt for December but he went ahead and squeezed me in ! I needed an oil change and I had an appt for December but he went ahead and squeezed me in ! More

Charlotte was the best , while no one else seemed to see me at all , Charlotte was very personable and realistic in her approach . As a manager myself I can respect that . Her follow up and customer servic me at all , Charlotte was very personable and realistic in her approach . As a manager myself I can respect that . Her follow up and customer service were flawless. Please recognize her as I get a feeling that she is the go to person , the way she steps up in any situation while others seem to shy away. If I did have another service issue I would only go there on the days she was working . Thank you Charlotte More

Excellent customer service 👏 👌 👍 😀 every one very friendly i loves Volkswagen 💘 ❤ cars specially dealers very nice and God bless Volkswagen 🙏 company and dealers friendly i loves Volkswagen 💘 ❤ cars specially dealers very nice and God bless Volkswagen 🙏 company and dealers More