AutoNation Volkswagen Las Vegas - Service Center

I recently had my 2019 Jetta GLI maintenance done through their service department and as always the job they do is impeccable. Starting from the service writer Mr. Lopez to the auto tech Josh these people h their service department and as always the job they do is impeccable. Starting from the service writer Mr. Lopez to the auto tech Josh these people help my car stay in tip top shape, still looking and sounding new. More

Charlotte is CS was the most knowledgeable, courteous and helpful person. She definitely knows the vehicles, repairs required and warranty coverages, thanks. helpful person. She definitely knows the vehicles, repairs required and warranty coverages, thanks. More

Mark was great, he kept me informed and responded quickly to my questions. Thank you to him and the mechanics. My truck runs better than when I got it. I'm grateful. to my questions. Thank you to him and the mechanics. My truck runs better than when I got it. I'm grateful. More

Charlotte provides the best customer service and is always communicating status. She is a good representative for the dealership always communicating status. She is a good representative for the dealership More

Great dealership. Great service always gets the job done. Been there for years good job Great service always gets the job done. Been there for years good job More

Service desk is accessible and the representative is courteous, attentive while informing you of future repairs to be done. courteous, attentive while informing you of future repairs to be done. More

Great service! ! Easy in and out. Not a single issue. Very smooth for my first time ! Easy in and out. Not a single issue. Very smooth for my first time More

To begin with when I arrived in the lobby I was ignored. Other people were there but I was there ahead of them. However they assisted them first. Other people were there but I was there ahead of them. However they assisted them first. More

I made the appointment over the phone because I have special needs. It was scheduled for the following week and servicing began at the appropriate time. Charlotte noted on the work order that I was wai special needs. It was scheduled for the following week and servicing began at the appropriate time. Charlotte noted on the work order that I was waiting for the vehicle and was on oxygen therapy, so would need to be kept apprised of any unforeseen delays that I might make arrangements if necessary. She kept on top of the situation, the maintenance service being done as quickly, but efficiently as possible. Great customer service! More

Charlotte was very kind and helpful. Dealership was clean and responsive. I was never left on hold and I got calls back when they were promised. Dealership was clean and responsive. I was never left on hold and I got calls back when they were promised. More