AutoNation Volkswagen Las Vegas

I’ve recently purchased my first VW from Desert VW of Las Vegas and I couldn't be happier! The employees are more than friendly they feel like family! I have been working with Jen for almost a year now tr Vegas and I couldn't be happier! The employees are more than friendly they feel like family! I have been working with Jen for almost a year now trying to find the perfect VW CC, when I first met her she was so easy going she didn’t try to hustle me and most important she was HONEST! She told me what I was looking for just wasn’t practical with my debt and budget. We stayed in touch via email, after doing my part she kept her word and continued to notify me when she thought something I would like came in; I appreciated this since it wasn’t just an automated update telling me of every single VW CC that came on the lot! She knew exactly what I wanted and only notified me if the vehicle matched my wishes. We kept in touch until the perfect vehicle came along around 250 days later. I had some struggles making the final deal happen but it wasn’t because of Jen or the dealership it was actually an insurance issue. I have told everyone who mentions they are in the market for a new car to hit up Desert VW and they won’t be disappointed, they make the experience of car buying FUN ,it was NOT stressful and anxiety filled like some of the other dealerships I had been to prior to meeting with Jennifer! And for that I can tell you my family is now a VW family. Thanks Jen & Scott!! More

Had a great experience at Desert VW! I feel I got an amazing car for the money..... LOVE MY CC!!!! Thank you AJ, Eric, and Delilah for all your hard work!! amazing car for the money..... LOVE MY CC!!!! Thank you AJ, Eric, and Delilah for all your hard work!! More

Danielle was so helpful and patient with us. We test drove 4 different cars and she answered all our questions on each 1 of them. drove 4 different cars and she answered all our questions on each 1 of them. More

Jennifer made the my whole buying experience super easy! She is very friendly and efficient! I would highly recommend her to anyone! I do not enjoy the car buying experience, but she made it fun! She is very friendly and efficient! I would highly recommend her to anyone! I do not enjoy the car buying experience, but she made it fun! More

I would like to take this opportunity to recognize John Parsons for his exemplary customer service during my recent car purchasing experience. John was very professional and courteous throughout the proces Parsons for his exemplary customer service during my recent car purchasing experience. John was very professional and courteous throughout the process. Even after the sale, when I experienced a minor service issue, John immediately took charge and rectified the problem by working through the General Manager and guaranteeing that we were satisfied with the enitre process. I would not hesitate to reccomend John to any of my friends that are contemplating the purchase of a vehicle. Sincerely, Alan Thomas More

Even though there were some difficulties in getting things wrapped up, which were not the fault of the dealer, my car buying experience at Desert Volkswagen was top notch. John Parsons is a model for w things wrapped up, which were not the fault of the dealer, my car buying experience at Desert Volkswagen was top notch. John Parsons is a model for what a car salesman should do to get a sale. He was helpful, up front and genuine. He had an appointment for a sale arranged that my deal overlapped and he went out of his way to make sure I was taken care of. If your in the market for a new VW, I would have no problem recommending Desert Volkswagen. More

I previously bought a car 2 years ago and disliked the car because it had a lot of problems. I went into the dealership at Desert Volkswagen and talked to Steve about my situation and asked him to get me car because it had a lot of problems. I went into the dealership at Desert Volkswagen and talked to Steve about my situation and asked him to get me a car that I wanted. He found my perfect car at a good rate. The next day, I signed the paperwork, and purchased my car. I was estatic at how fast the process was along with how friendly, and empathetic he was about my situation. Steve and Delilah (Finance) went above and beyond with their customer service in assisting me. I absolutely love my new car and would recommend this dealership to others. Thank You! Sincerely, Tara Moore More

The first time buying a car in 30 years of driving that it was actual enjoyable, probably because the salesman (John Parsons) was so good to work with. No haggling about price and they gave me a good deal it was actual enjoyable, probably because the salesman (John Parsons) was so good to work with. No haggling about price and they gave me a good deal and it was done. I would definately recomend working with him to family and friends. M. Peers More

Erik was most knowledgeable, patient, professional, and helped us get the price and terms we wanted. We're leasing an SUV and wish to work with him again when the lease is up. helped us get the price and terms we wanted. We're leasing an SUV and wish to work with him again when the lease is up. More

We actually had to come in for a service along with a trade in on two of our VW's. The service team at VW are amazing Roland Wheaten, and Mark Gillmore are always there to help assist with all of our nee trade in on two of our VW's. The service team at VW are amazing Roland Wheaten, and Mark Gillmore are always there to help assist with all of our needs. They take the time to listen to any and all problems we may be having with our cars. They are always willing to do their best to get things done as fast and acurate as possiable. They couldnt make our visit at VW any easier. The staff at Desert VW always puts us at easy knowing we will always be taken care of with the out most professionalism and respect. The sales team at VW is amazing as well we have been dealing with Tom O'Malley and Farris Gunning for years now when it comes to buying vehicles and there is no one out there that we would rather go to. Both men are very patient, and aare out to make sure you are happy, not like many sells guys/managers who only try to sell you. By far this dealership is one of the best and only dealerships i will go to when it comes to purchasing or servicing our cars. More