AutoNation Volkswagen Las Vegas

DESERT v.w. 6375 W. Sahara LV. NEV. I have had the DESERT v.w. 6375 W. Sahara LV. NEV. I have had the pleasure of dealing with Chad Bartel for the service of my vehicles for several years. Chad has DESERT v.w. 6375 W. Sahara LV. NEV. I have had the pleasure of dealing with Chad Bartel for the service of my vehicles for several years. Chad has always exhibited a professional and curtious demeanor when dealing with me. Each and every time I have come into the Service Department I have been treated with the utmost respect and have been made to feel as if I am his top priority, whether it was for a simple oil change or a more complex problem. He has always gone out of his way to make sure that I am satisfied with the job performed, going above and beyond the normal duties of a Service Advisor. When Chad knew that I was considering purchasing a new vehicle he introduced me to Danielle Karp-Olknine in the Sales Department and it was through her that I purchased a new 2011 VW Jetta TDI in October of 2011. My vehicle is always clean and presented to me as if it was coming off of the showroom floor for the first time. I would and have recommended Desert VW Service Department to my family, friends and co-workers and will continue to do so. I have complete faith and confidence that Chad Bartel will make sure that my vehile is cared for as if it was his own. Chad Bartel is a true professional in his field. Sincerely, Henry Wheetley More

My fiance and I were in the market to buy both a new and our first car. We shopped around, but in the end we chose Volkswagen due to many different reasons - but mainly courtesy to the exceptional service o our first car. We shopped around, but in the end we chose Volkswagen due to many different reasons - but mainly courtesy to the exceptional service offered by Desert VW and our salesman John Parsons. John took his time in showing us several different models of cars we were interested in and explained not only the differences between these models but also the different trims. Went it came to crunch time, the car we wanted wasn't available anywhere in Nevada and John and Desert VW made us a deal on a better trim model so we could be driving out of the dealership with a new car that day as well as finding us a better interest rate after fiddling a little with the contract. No doubt our second (and third and fourth) cars will all be Volkswagen's through John and Desert VW. There wasn't one thing more we could have asked for from their exceptional service! More

They took care of me the first time, and they took care of me the second time. They make buying a car easy and enjoyable. All of my questions and concerns were addressed and handled with respect. As a busi of me the second time. They make buying a car easy and enjoyable. All of my questions and concerns were addressed and handled with respect. As a business owner myself, I can appreciate the level of professionalism at the front door all the way to the back. Erik greeted me with enthusiasm and his team worked hard to get me the right deal. This won't be the last car I buy from them. If you're in the market for a new car please give them a look. More

I hate dealerships and worse car dealers, then came Erik. Erik was very friendly and just like he said super motivated. For the first time I actualy enjoyed my car buying experience. Erik made the difference Erik was very friendly and just like he said super motivated. For the first time I actualy enjoyed my car buying experience. Erik made the difference for me. Chad More

Each of these individuals were amazing to work with and made buying my 2012 Beetle a great experience. We had our first contact last November and didn't purchase then, but Erik statyed in touch and worked made buying my 2012 Beetle a great experience. We had our first contact last November and didn't purchase then, but Erik statyed in touch and worked very hard to get me out of the lease on my previous vehicle, which I was extremely unhappy with. No other dealership was willing to work with me. The only available Beetle in the color/options I wanted was in California and Steven immediately made contact with that dealership and made arrangements to get the vehicle sent to Vegas. They provided me with a vehicle to drive in the interim and Erik continually kept me updated on when the vehicle would arrive. Just can't say enough about how amazing everybody at Desert Volkswagen has been and will recommend them to anyone looking to purchase a Volkswagen. More

Eric was an awesome rep, he was extremely knowledgeable about the different Volkswagen models that I test drove. He showed me how to use every option and feature in the 2012 CC that I purchased. He was a about the different Volkswagen models that I test drove. He showed me how to use every option and feature in the 2012 CC that I purchased. He was able to answer all of my questions and stayed late to help me. THANK YOU TO ERIC!!! More

I always get great help and wonderful service from the staff at Desert VW. I would highly recommend this dealership to anyone. I turned in my 2006 and got a 2009 vehicle. I look forward to another 6 ye staff at Desert VW. I would highly recommend this dealership to anyone. I turned in my 2006 and got a 2009 vehicle. I look forward to another 6 years of wonderful treatment from the ENTIRE staff at Desert VW. Thanks Everyone... More

This was the easiest car purchase EVER thanks to Jennifer! She was so easy to work with. Her in-depth knowledge of the Volkswagen products, thorough explanation of the purchase process and hands-on Jennifer! She was so easy to work with. Her in-depth knowledge of the Volkswagen products, thorough explanation of the purchase process and hands-on demonstration of the vehicle's features was so helpful. Even after my purchase was complete Jennifer followed up with me to let me know she is available if I have any questions -- seriously, that has NEVER happened with any of the vehicles I've purchased. Pure awesomeness!! I am so excited for my new car and the purchase process helps with that excitement! Jennifer is very professional and personable - definitely an asset to the Desert Volkswagen dealership. She is wonderful and I am so lucky to have had the chance to work with her! Thank you so much, Jennifer! More

I gave him fives on all questions because he was an awesome person that made me feel extremely comfortable buying my car. Not only did he show me all the cars i wanted to see, but he went into good det awesome person that made me feel extremely comfortable buying my car. Not only did he show me all the cars i wanted to see, but he went into good detail about EVERY car and showed me the cool features that each one had. He asked personal question that made me feel comfortable talking with him because it showed he cared. He talked to me more as a friend than as a customer which was great. He is an amazing salesman. More

I have been buying automobiles for many years, and i can truly say this was by far the best experience that i have had. They actually beat our price expectation. John did a great job explaining everything truly say this was by far the best experience that i have had. They actually beat our price expectation. John did a great job explaining everything about the VW EOS, and although we did not spend much time with Steven he was very professional and his input was helpful. I will definitely tell all of our friends about Desert VW and also about John & Steven Len Mistretta More