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AutoNation Volkswagen Las Vegas

Las Vegas, NV

4.6
442 Reviews
VW Dealer in Las Vegas, NV Proudly serving the areas of Las Vegas, Henderson, Spring Valley, and Paradise, AutoNation Volkswagen Las Vegas is your go-to destination for all things Volkswagen. Featuring an extensive selection of new and used Volkswagen vehicles, exclusive lease specials, a wide array of financing options, and a state-of-the-art service center, AutoNation Volkswagen Las Vegas has you covered. From our friendly sales associates to our expert service technicians, the team at AutoNation Volkswagen Las Vegas will make every visit both pleasant and productive.
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6375 W Sahara Ave

Las Vegas, NV

89146

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Showing 442 reviews

June 16, 2021

Louise (GM) and her team (Dima, Madison) were flawless with our recent Tiguan purchase! We purchased the vehicle from another state and had the typical concerns with shipping, paperwork, etc. VW Las Vegas More

by Andre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Ramos
Jun 20, 2021 -

AutoNation Volkswagen Las Vegas responded

Andre, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Las Vegas! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 29, 2021

This is a follow up review to a previous service issue I had with another dealership regarding the maintenance service package I purchased from Autonation with my vehicle. Due to the package expiring Findl More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lopez
Jan 31, 2021 -

AutoNation Volkswagen Las Vegas responded

Marie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Drive safe!

July 16, 2020

There were several issues with this service visit. I had to bring my Tiguan in to repair an oil leak due to your service technicians lack of attention to detail on my previous visit. I brought my Tiguan More

by RGL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed.
Jul 21, 2020 -

AutoNation Volkswagen Las Vegas responded

Hi, we are deeply disappointed by your experience at AutoNation Volkswagen Las Vegas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5802 to discuss what we can do to help.

Jul 24, 2020 -

RGL responded

After reading the reply from Auto Nation I tried to follow up with the general manager with no success. The number provided is the standard number used to call the dealership (press 1 for part, 2 for sales). The directory will forward you to a holding pattern that never gets answered. Responding to a genuine complaint with an automated reply (or at least pre-formatted) is all you will get from this dealership.

July 14, 2020

If I can give them a zero star rating I would. There is nothing but liars and thieves at Volkswagen on Sahara. My check engine light came on before my registration was due of course. So I took my car in to More

by JJin
Recommend Dealer
No
Employees Worked With
Mark. And the manager I can’t remember.
Jul 16, 2020 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 605-5802 -- we hope to hear from you soon.

July 01, 2020

Best service advisor ever! Charlotte Wilson is an awesome service consultant! We had an issue with a newly purchased 2017 VW at another dealership. Charlotte went to bat for us More

by lesp521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte Wilson
Jul 02, 2020 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to leave a review for us at AutoNation Volkswagen Las Vegas. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2020

LEMON CAR!!!!! My car engine is totally destroyed due of the timing chain been defective. I brought my car to the Dealership that the lady from VW Care advised me to More

by Ina Koleva-Vasileva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The service manager - Vincent and Rayan
Feb 29, 2020 -

AutoNation Volkswagen Las Vegas responded

Hi Ina, we appreciate you taking the time to respond. The staff at AutoNation Volkswagen Las Vegas take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (888) 220-9782 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 04, 2019

My Recent Car Buying Experience!! 5 Stars!!!! My experience from start to finish was exceptional! From the time we pulled into the parking lot to being greeted by Manny, to taking a t More

by VW Convertible Beetle Lover ❤️
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, Curt, Casey
September 25, 2018

SOLD CAR WITH BRAKE ISSUES CUSTOMER SERVICE HORRIBLE They sold me a car with brake issues, charged me for tint on the car that was already on the vehicle. Car still broke full brake job is needed bu they More

by Rastachick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance Tamara Murray and GM Lousia Evans, Mark Gilmore, Robin Valentine, Mario Aguirre
December 16, 2017

Worst Customer Service I purchased an Atlas in June 2017 and have had nothing but problems. The salesman told me certain accessories were included but then months later, aft More

by KOlasvegas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robin Valentine
September 23, 2017

Bad customer service! I submitted an offer for an GTI and they won't even give me the courtesy of replying back. I guess my business is not welcome. I think they think I'm More

by tristian0507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cloud , Robin Valentine
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