AutoNation Volkswagen Las Vegas

Excellent customer service 👏 👌 👍 😀 every one very friendly i loves Volkswagen 💘 ❤ cars specially dealers very nice and God bless Volkswagen 🙏 company and dealers friendly i loves Volkswagen 💘 ❤ cars specially dealers very nice and God bless Volkswagen 🙏 company and dealers More

This is my 3rd VW. First one, I drove 13 years. 2nd, I drove 12 years. This one I have had for 7 years. The hardest part of owning a VW the first 20 years was finding honest, competent repair shops. Seven drove 12 years. This one I have had for 7 years. The hardest part of owning a VW the first 20 years was finding honest, competent repair shops. Seven years ago, I walked into Auto Nation on West Sahara. I have always had great service & service writers from that moment on. I appreciate that the General Manager on site is a woman - a woman with 40+ years of experience. I have also had excellent info & conversations with Jay, in the Parts Department. I highly recommend this location. More

Madison was able to keep us within budget & we drove off with a new car. Thank you! with a new car. Thank you! More

Ihor Marchenko and Slava were really helpful. I and my wife really appreciate their help and looking forward seeing them again. wife really appreciate their help and looking forward seeing them again. More

The dealership did a great job getting me the vehicle but VW failed to deliver. The vehicle has been in the shop since I purchased it three weeks ago. VW failed to deliver. The vehicle has been in the shop since I purchased it three weeks ago. More

Great experience. Everything we were promised. No games. I like that!!! Would shop here again. I like that!!! Would shop here again. More

Always nice and helpful! I love that they don’t hound me about buying/selling my car like other places while I get work done. Charlotte was able to get me in and out pretty quickly as a walk in, considering about buying/selling my car like other places while I get work done. Charlotte was able to get me in and out pretty quickly as a walk in, considering they’re booked out for a few months. The only service shop I trust to get things done quickly And efficiently More

Jeffrey Lopez is one of your best workers, he knows very well what is customer service and helping others is his mission, Jeffrey thank you very much for your valuable help. well what is customer service and helping others is his mission, Jeffrey thank you very much for your valuable help. More

Not sure where to begin, my first call was about an Atlas SUV which I was interested in. Anthony is one of the sales associates who informed me that the car is not ready for sale, even though they had it for SUV which I was interested in. Anthony is one of the sales associates who informed me that the car is not ready for sale, even though they had it for sale online on their website. I told Anthony, no problem and that I will wait for it until it is ready. I literally called every other day and followed up with the sales associate, Anthony, who he asked me to reserve it and run my credit, which I did. After they ran my credit, I found out that it was sold to someone else. I spoke to two different managers, Louise Evans the GM, who were not helpful at all. Louise promised to get another car for me that I would like that was similar, and gave me the run around for two more weeks, and then that car was sold too. Really?? You work as a manager for a dealership but you don’t know where your car is? Which one is available which one is not? Ask me to run my credit first? Seriously? I am just really confused how these people work at the AutoNation yet are so unprofessional and unorganized. Neither the managers nor the employees know what is going on. How can you run a dealership with no knowledge of doing sales!? I recommend taking your business elsewhere if you do not want to have an enormous headache from dealing with such a bunch of unknowledgeable people. More

The best customer service ever. Very polite, pleasure to deal with. Everyone I came across were very professional. Anthony, the person who did my financing was the superstar. deal with. Everyone I came across were very professional. Anthony, the person who did my financing was the superstar. More