AutoNation Volkswagen Las Vegas
Las Vegas, NV
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I purchased a Tiguan at the dealership with the navigator broken. Thought it was a settings issue but turned out it was the sensor. The service manager tried to blame me for the broken sensor but I was promi broken. Thought it was a settings issue but turned out it was the sensor. The service manager tried to blame me for the broken sensor but I was promised the repair when purchased. I had to go to the dealership manager for the reconciliation of the repair. And as promised the repair was fixed and my new 2019 Tiguan is in prefect order. I do understand that some people want things free but I was promised that they would repair the item. If it was buy as is and they said at the beginning that I would have to pay for the repair I would have taken that into consideration when purchasing the vehicle. More
The service representative (forgot name) was the best rep that went and beyond my concerns on my car. He squeezed my 2019 Tiguan to have the battery replaced in less than two hours. that went and beyond my concerns on my car. He squeezed my 2019 Tiguan to have the battery replaced in less than two hours. More
The service shop goes truly above and beyond to provide excellent service at a time where everything is over booked and under staffed. Even though appointments are booked through the end of the year they t excellent service at a time where everything is over booked and under staffed. Even though appointments are booked through the end of the year they took my car on the spot and got what needed done in a relatively fast time all things considered and even gave me a discount on the final bill. More
I had the best experience with salesman Ihor for the second time. He is very good at what he does. I told him what I wanted both times and he always delivered what I asked for. I was real happy with bot second time. He is very good at what he does. I told him what I wanted both times and he always delivered what I asked for. I was real happy with both my vehicles and the deals that he had made with me. 10+ rating More
Mark was very helpful, fast, friendly and professional. I needed an oil change and I had an appt for December but he went ahead and squeezed me in ! I needed an oil change and I had an appt for December but he went ahead and squeezed me in ! More
I’ve purchased 3 cars from this dealership. They are always super friendly and fair with pricing. The car buying experience doesn’t take hours like other dealerships. always super friendly and fair with pricing. The car buying experience doesn’t take hours like other dealerships. More
Charlotte was the best , while no one else seemed to see me at all , Charlotte was very personable and realistic in her approach . As a manager myself I can respect that . Her follow up and customer servic me at all , Charlotte was very personable and realistic in her approach . As a manager myself I can respect that . Her follow up and customer service were flawless. Please recognize her as I get a feeling that she is the go to person , the way she steps up in any situation while others seem to shy away. If I did have another service issue I would only go there on the days she was working . Thank you Charlotte More