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AutoNation Volkswagen Columbus

Columbus, GA

4.6
164 Reviews
AutoNation Volkswagen Columbus is one of the largest Volkswagen dealerships in Columbus, and is best place for both new and used vehicles. Our expansive Columbus showroom is located north of downtown, at the intersection of the 27 and 80 parkways. Our dealership has one of the largest selections of of both new and used Volkswagen cars and SUVs for sale, and is the go-to place for all things Volkswagen. So whether you're purchasing a Volkswagen for the first time, or are a long-time Volkswagen owner, our team at AutoNation Volkswagen Columbus is here for you!
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3000 North Lake Parkway

Columbus, GA

31909

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Showing 164 reviews

April 11, 2023

We love our Tigy ! The servis has been amazing . We reccommend AutoNation Volkswagen Columbus to all od our friends! More

by vickielynnfrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 20, 2023 -

AutoNation Volkswagen Columbus responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

Purchased a vehicle on 17 March but have not been able to register it because this dealership is dragging their feet. How difficult is it to send a title to the State of Georgia? Just plain ridiculous and More

by GeeMo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
Apr 20, 2023 -

AutoNation Volkswagen Columbus responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2148 to discuss what we can do to help.

March 27, 2023

Buying a car from the AutoNation VW of Columbus dealership was a great experience that will be tough to beat More

by Mmurphy3321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 27, 2023 -

Mmurphy3321 responded

Amazing experience

Mar 30, 2023 -

AutoNation Volkswagen Columbus responded

Hi, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 23, 2023

Matthew in the Service department was very helpful. He provided stellar customer service. When I felt hopeless he reassured me and got me squared away. Thank you Matt. More

by 894wrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Mar 27, 2023 -

AutoNation Volkswagen Columbus responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 23, 2023

Tuesday, I left my VW for a Wednesday appoitment. Wednesday, I tried 5 or 6 times but I could not talk to a person on the phone to check the status of the car. So I drove to the dealer. I was told More

by gabledsoes
Recommend Dealer
No
Employees Worked With
Matthew Navas
Mar 27, 2023 -

AutoNation Volkswagen Columbus responded

Hello, we appreciate you taking the time to respond. The staff at AutoNation Volkswagen Columbus take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (706) 522-2148 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 16, 2023

I had a great experience at your dealership. I had repairs done and received video of my recommendation. The mechanic was great. We spoke to a really great sales guy, that was very helpful and More

by Cartertammy501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry Can’t remember their names.
Mar 21, 2023 -

AutoNation Volkswagen Columbus responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 15, 2023

Matthew V is awesome and Vader is the best mechanic I’ve ever had the experience of dealing with. The Call Center completely xxxxing sucks b/c they don’t communicate anything with the dealership More

by Farm_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
March 13, 2023

After service, which included a tire rotation, my check tire indicator light came on. I checked the tire in question and found no issue. I figured out how to reset the indicator light myself. More

by karenboater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 17, 2023 -

AutoNation Volkswagen Columbus responded

Thank you for taking the time to share your feedback with us. We do hope we can be of assistance in the future. Take care!

March 11, 2023

Everything was great from the time we got to the dealership all the way until we left in my new car. Very friendly staff. Will definitely recommend. More

by simba2836
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry
Mar 15, 2023 -

AutoNation Volkswagen Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Columbus and we hope to be of service again in the future.

March 03, 2023

The dealership was so large that it was a little difficult knowing which section to go to or where to park to see the vehicle I was looking for. The salesman was nice but seemed a little bit green. More

by Karen K.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney, salesman and Joey, finance man
Mar 03, 2023 -

Karen K. responded

Thanks guys!

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