AutoNation Volkswagen Columbus

The entire staff was extremely helpful, understanding and supportive. They presented my husband and I with options always keeping our needs and wants in mind. supportive. They presented my husband and I with options always keeping our needs and wants in mind. More

I received great service from AutoNation Volkswagen Columbus! The Service Rep was very friendly and professional. He kept me updated through texts and phone calls to ensure I approved each of the neces Columbus! The Service Rep was very friendly and professional. He kept me updated through texts and phone calls to ensure I approved each of the necessary repairs. Great job! More

Always professional and on point take care of all of my needs. Definitely would recommend needs. Definitely would recommend More

Well organized dealership, they took me in for battery replacement on a very short notice and did it quickly as promised. But of course it was more expensive than the going rate replacement on a very short notice and did it quickly as promised. But of course it was more expensive than the going rate More

AMAZING! Great customer service doesn’t even begin to describe the amazing service I was given at AutoNation Volkswagon. The employees went about me and beyo Great customer service doesn’t even begin to describe the amazing service I was given at AutoNation Volkswagon. The employees went about me and beyond and were very patient with me by answering all questions I had. I did not feel pressured nor did I feel any sort of doubt about buying from them. The manager , Erin in financing and Ben in sales, we’re very helpful from the time I walked in to the lot until I drove that car off that lot, even days after.. it is such a good feeling to know that there are still good people in this world and that listened to your concerns and provided many options to help ease those wort about car buying. I’m glad I purchased my first vehicle from them , I will most defiantly be back when I get ready to buy my next. More

Honestly a great and welcoming place. Full of nice, honest people. The service advisor that helped me out kept me updated on how my vehicle was coming along. Check out was super easy and Full of nice, honest people. The service advisor that helped me out kept me updated on how my vehicle was coming along. Check out was super easy and above all my vehicle was eating for me outside the door ready to go 10/10 would recommend id definitely come here again. More

Best customer service! Quick oil change and tire rotation. Marquella was very friendly and professional Quick oil change and tire rotation. Marquella was very friendly and professional More

1. I had to drive 40 miles to pay for parts before they would start the work. 2 The hood was not completely closed when I picked up the car. 3. They told me, my battery was bad and I needed to replace it would start the work. 2 The hood was not completely closed when I picked up the car. 3. They told me, my battery was bad and I needed to replace it. They tried to sell me a new battery. They started to give me the prices of batteries. I went to Battery Source and had it checked. The battery checked at 100%. VW Dealer tried to sell me a battery that I did not need. This is Unacceptable More

Only negative was all the very expensive "extra"maintenance that was suggested to be reviewed and added. Several hundred dollars worth. "extra"maintenance that was suggested to be reviewed and added. Several hundred dollars worth. More

Very helpful and communicative with me about the needs of my vehicle. It felt like I was there all day so make sure to set a appointment it gets busy fast. my vehicle. It felt like I was there all day so make sure to set a appointment it gets busy fast. More