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AutoNation Volkswagen Columbus

Columbus, GA

4.6
162 Reviews

3000 North Lake Parkway

Columbus, GA

31909

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Showing 162 reviews

February 21, 2022

Great service and customer service very knowledgeable and willing to help. Kelcie was very kind. More

by jamhir0405
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelcie
February 19, 2022

The service dept. Is courteous and efficient. I only service my car at the dealership. I trust Carl Gregory VW. More

by twestbrook59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey
February 11, 2022

I like receiving the service offer that you all send me, and how good the service advisor honor them. He is a good helpful and person. More

by glendaburkes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dumas
January 30, 2022

I visited dealer with my daughter to aid in getting her a car. She had done the homework on cars and chosen a Voldswagen. We had a very pleasant experience. More

by robertkoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 29, 2022

I had a great experience, I love my 2022 Taos. Alan and David were awesome to work with and made buying my new car east and pleasant! More

by Cindy Koon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan, David
January 28, 2022

I purchased the car from out of state and the buying process was super simple and easy. I have purchased 3 other cars this way and this was by far the best experience yet. They were very upfront on th More

by only1clink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robinson Reeves
January 26, 2022

They were very friendly. And he paid attention to what I was missing. However, they said the parts I ordered would arrive on Tuesday, but they actually arrived on Thursday. More

by seungbin Jeon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON DUMAS
January 23, 2022

The staff is always courteous and well informed. My Passat is safe with them and it’s never been serviced anywhere else. More

by Chipov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
January 15, 2022

Don’t go here. Worst experience I have ever had at a dealer . Not enough words to explain how inept , dishonest , and unprofessional VW Columbus is . More

by Howie46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Jan 15, 2022 -

Howie46 responded

Follow up , service manager who was absent during my ordeal finally called me after reading my critique . All but called me a liar .Offered nothing to make me feel better . Said he couldn’t make any decisions More BS

December 29, 2021

Everyone was very professional, friendly, helpful and welcoming throughout the entire experience as a new buyer. More

by ivanatten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Reeves
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