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AutoNation Volkswagen Columbus

Columbus, GA

4.6
164 Reviews

3000 North Lake Parkway

Columbus, GA

31909

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Showing 164 reviews

May 11, 2022

Worst service ever! ! Only 6 months old and continue to have to go back to this dealership More

by sdh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
Jun 07, 2022 -

AutoNation Volkswagen Columbus responded

We appreciate you taking the time to respond. The staff at AutoNation Volkswagen Columbus take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2148. We hope to hear from you.

May 04, 2022

I purchased a Chevy Cruz from Autonation Volkswagen. I’ was very satisfied with this vehicle & the service. More

by shanaluke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
May 03, 2022

All of the staff that helped me get into my new atlas were PHENOMENAL. From the my initial contact with everyone, I was comfortable and felt confident purchasing my vehicle. I definitely recommend this d More

by LilyC1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
Jun 09, 2022 -

AutoNation Volkswagen Columbus responded

It is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Volkswagen Columbus and we hope to be of service again in the future.

April 22, 2022

Everyone was very helpful. Knowing that the process could be lengthy, they made sure to accommodate each guest while waiting. Wonderful group of people, I highly recommend send More

by Shamekihenderson31!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Sherman, Benjamin, David Kelley
April 12, 2022

We had the privilege to work with Allison, she made our experience a great one. From her first approach until the very end. She showed us patience, professionalism, and provided great customer service. More

by m_anaya93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison,
Jun 09, 2022 -

AutoNation Volkswagen Columbus responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Volkswagen Columbus. Drive safe, and we'll see you on the road.

April 11, 2022

I received a suv from there, the roof leaks if it rains too hard. I through I had a really good car. I had two oil leaks I had to repair and my gas door I had to replace it. More

by jessicareneegreene26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Jun 09, 2022 -

AutoNation Volkswagen Columbus responded

Wee appreciate you taking the time to respond. The staff at AutoNation Volkswagen Columbus take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2148 to discuss what we can do to help.

March 31, 2022

The staff was very friendly and took care of my car and had me out as fast as possible. More

by Breoniaellington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franky
March 26, 2022

I can't compare it to any other VW dealership because there are no other dealerships within 50 miles of here. So most of us are stuck with what we have. More

by levares.jacksonsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
March 23, 2022

The staff was very attentive and great to work with as we were looking to replace our daughter's car that had been totaled. More

by Rory W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelley & Robbie Reeves
March 07, 2022

Took car at slotted appointment time. Courteous staff. CAr repaired accurately and timely. I will be going back More

by Welred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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